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March 2024 by Joe M.
I have shopped here for a couple years with average/fine experiences but will likely never go back after today. For the record, I have literally never asked for a manager in my life before today. Walked up to the deli shortly before 730P (they are supposedly open until 9P). Saw one of the two guys starting to clean some of the slicers and almost didn't order anything, but saw that a couple of the slicers were not yet cleaned...so I assumed still good to go. Deli guy turns around, looks at me looking disgusted and pissed off at a potential deli customer, and loudly says "god damn it" before asking what I want. I told him that I was all set. I requested to speak with the on duty manager on the way out, and he apologized and knew who I was talking about before I finished two sentences. If you know who I'm talking about before I even finish describing what happened, maybe that individual shouldn't be employed in a customer-facing role.
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February 2024 by Barry Michel
Stop & shop bakery is the best and the Courtesy Corner people are excellent very nice and friendly
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December 2023 by Daniel Armet
Understaffed and now they charge for paper bags. Avoid it like the plague.
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November 2023 by Deborah Russell
I purchased what was allegedly a blueberry muffin from the bakery at the North Andover store. I say allegedly, because there were two blueberries in the entire muffin.
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September 2023 by Ann Di Noto
I have not shopped in a Stop&Shop since they closed the store at the Loop (Methuen, MA). I was disappointed this trip. Their fresh salad mix looked like it had been on the shelf for quite a while. An employee standing next to me saw me looking at the packages and never asked if I needed help. The other types of lettuce were much higher in price than I expected. The meat counter was very low on the varieties offered. The only meat, steak, that had a good selection was because it was on sale. At this point, I left the store and did my grocery order somewhere else. I'll try the store again, but this trip it was not the good old Stop &Shop I expected.
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September 2023 by Martin Heller
The store was "slammed" (quoting a manager) with shoppers because of a widespread power outage in Andover and vicinity. Unfortunately, the staff didn't cope well and was surly. That was compounded by high prices. I spent $100 on a fill-in, and that was after my loyalty discount. It was not a great experience.
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September 2023 by Ryan Perreault
Clean store, well stocked. Lack of cashiers, functioning self-check out machines and insane prices don't add up to me.
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August 2023 by Chris Phaneuf
Manager, pictured below, refused to provide necessary and required proof of return necessary for completing a transaction. Wouldn’t have posted the picture had he not refused to give me his name.You owe me $50, manager with a face that I cannot possibly describe politely.Edit: To the owner: Happy to provide more information but the provided link will not allow doing so without registering my email for a Stop & Stop account, which I am not going to do. If you have any more direct avenues of communication, I'd be glad to tell you what happened.
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August 2023 by Ellie M F
I ride the sit down and the isles are wide and floors are clean. Fruits and vegetables stacked neatly. Lots of different food whatever you are looking for.Fruits and vegs are quality and last about almost 2 weeks. No mention other buy fruits and vegs you buy not best quality throw more away more.For a few more pennies worth it.Have their card and discounts to save.
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August 2023 by Gerard Palma
I have been a loyal customer for years. Their prices are through the ROOF and they never have enough cashiers. Now they are pulling the plug on bags again. It's time to switch to Market Basket until ownership realizes that most people shop there out of convenience and not for value or service. THUMBS DOWN
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August 2023 by Dan Vicente
When a store advertises they close at 10 it doesn't mean it closes 6 mins before.
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July 2023 by Victoria LoRusso
I found my protein powder here so I'm happy. They also had the one of few cookies I can eat. I will certainly be back as it's the closest stop and shop to me
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May 2023 by Alex Medeiros
Prices are absurd here compared to Market Basket! Sometimes 50% higher. Not only that, but now they have a ridiculous fee of charging 10 cents (+tax) per bag. I only come here for one or two items, and would never want to do a full shopping trip because I’d go bankrupt in a heartbeat.
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May 2023 by Alex M.
Prices are absurd here compared to Market Basket! Sometimes 50% higher. Not only that, but now they have a ridiculous fee of charging 10 cents (+tax) per bag. I only come here for one or two items, and would never want to do a full shopping trip because I'd go bankrupt in a heartbeat.
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May 2023 by maria oconnell
So glad stop and shop is charging 10 cents a bag for high cost of food. Now I definitely won't be back. I'm deleting my app going elsewhere. Even whole foods is looking cheaper anyways.