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December 2023 by Barry Michel
Nice ? pharmacy. Good. People****
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December 2023 by shana a.
The pharmacists that work here are the most incompetent pharmacists you will ever come across seriously there's a CVS up the street go there or go to literally any other Walgreens
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November 2023 by Amelia Andrickson
I recently went to Walgreens on waverly Rd. North Andover. Julian and Peter were so helpful while I was trying to get a photo of my parents enlarged for an upcoming wedding. Thank you so much you guys made my day !
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October 2023 by Erica
They suck, ridiculous waits! Nobody answers the phone and they are clueless.
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July 2023 by Briana Arlitt
Never met someone who thought it was funny that they don’t know where they can fill a prescription for a newborns formula. Nothing about that is funny. So disappointing.
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June 2023 by David Beck
Store smells gross and is musty. It immediately triggered my wife's asthma. Will never go back
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May 2023 by Punit Saini
they dont pick phone calls all time when we call there they answer machine csay they are busy on another calls but they not busy please take care your patients thanku
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March 2023 by Gina Gazza
I just strted going to this Walgreens, and Michael and Jess have been VERY patient and kind. I think I will stay with them, from this day fourth.
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March 2023 by Janasia Frasca
The employees here are rude, disrespectful & have gross attitudes. The elderly cashier shouted at me about items that I was purchasing and ripped them out of my hands. also didn’t say how are you, have a nice day and was just plain miserable. Maybe it’s because I’m Hispanic? Hire people with human decency and kindness. Walgreens is trash.
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February 2023 by Sara Moccia
Pharmacy is the worst one in the area I just looked at a script I picked up almost a month ago and they illegally subbed the script I normally pick up for one I've never heard of. The so called worker yelled at me saying it's legal to sub scripts without notifying the patient and the doctor. I WILL be switching pharmacy's.
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December 2022 by Jay A.
I have now tried several times to drop off packages for FedEx at Walgreens. Each time they have denied me. They don't take phones. They don't take packages over 55lbs. So annoying!
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November 2022 by Chris Skwarlo
This was my preferred pharmacy in town, but it is substantially undersized and unable to keep up with demand. I'm going to have to find another pharmacy for my family. I'm certain the staff here will be happy to here this because they just can't keep up. The pharmacy itself is too small and understaffed for a population this size.
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May 2022 by Stacia Bennett
If I could give this pharmacy manager and team zero stars I would..apparently they need to be retrained on customer service and billing.. I get one script a month and it is never ready even if I give them days to get it together. The pharmacy manager is rude, arrogant and unapologetic for the horrible customer service and has an excuse for everything rather than taking ownership for a clear mistake made by his team and unnecessary inconveniences caused... If you are looking to get mistreated and don’t mind wasting your time or energy this is the place for you..also they are not capable of doing simple math so be sure to double check you have the correct quantity and that they have billed the proper insurance. If you trust this place with life saving meds be sure your life insurance policy is up to date as well..
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May 2022 by dan d
Back again I can't believe Walgreens is still operating. I drove my son to pick up scripts today, I have been trying to get him to change to a pharmacy that might care. He came out 1 of the scripts was a refill the original script was for 90 pills 90 day supply with a refill, the refill they did was 30 pills a 30 day supply. He said its happened before, my wife called to question the pharmacist about it but didn't get anywhere he didn't know. I believe its a major mistake to change what a Doctor writes out, I will do research but the bottom line is they don't care right up to corporate. I would have no problem seeing the place closed down, the only pharmacy that refuses to help customers or even show any respect.
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May 2022 by Meredythe Fisk
Their app is absolutely useless and they don’t even communicate between each other never mind with the customer. The pharmacist will tell me it’s ready and I get there and they didn’t even start it so I had to wait 20 minutes and that’s happened several times. I’ve learned to just call them to see if the app is correct because I can’t trust it and I live almost 30 Minutes away. So it’s really not an option to leave and come back later. I could really continue but that’s enough
