Appliances in North Attleborough, MA

“They are always so helpful when I need assistance with my Kirby, yesterday I needed a filter for my rug shampooer, I was given one free of charge and it was sprayed off with an enzyme spray so it wouldn’t have a musty smell. I thought this act of kindness was above and beyond all expectations. I highly recommend Janitors Emporium for all cleaning needs ?”

“Mixed feelings.
The first technician that came out, misdiagnosed the problem with my washer.
I decided not to go ahead with the repair as it would have been $700-800 . On reflection I decided to go ahead as it was still cheaper that buying new. The second technician rediagnosed the problem and this time it was much cheaper.
The final technician installed the new part and I am delighted to say my washer is working fine now.
All in all I am pleased with the outcome.
However , I do find it annoying that you don’t get to speak to a real person when you call. It can be frustrating trying to explain to an automated system certain aspects to your individual problem.”

“I went to this location to buy a refrigerator during their Memorial day sale. I worked with Tom, a sales rep, and Eric, one of the managers. They were very helpful and answered all the questions I had. Tom and Eric were very personable and made my purchasing experience very enjoyable. I had issues with the delivery, had a hard time resolving my issues with customer service over the phone, and went in to speak with a manager. I met with Greg, the general manager, and he was also very helpful and empathetic to the issues I had with Best Buy's remote team. He worked hard to resolve my issue and turn my experience around. The team at this location is the reason I am giving a 5 star rating. Thank you all again for the outstanding customer service, I truly appreciate it!”