DSW Designer Shoe Warehouse is known for its great customer service. Staff members are helpful and patient, often going above and beyond to assist customers. Many reviews mention associates like Rich, Katherine, Cindy, and Amanda, who provide personalized, attentive support, making shopping easier and more enjoyable. Customers appreciate the staff’s willingness to help find the right shoes, even during long searches. The store staff also show kindness and flexibility, such as meeting customers after hours to pick up online orders. Overall, shoppers have positive experiences with friendly, helpful employees who create a welcoming environment. This commitment to good service keeps customers loyal and satisfied.
Great service from employees! Found the hiking boots needed. Never shopped there before. Will go back again.
February 2024
Love these people. Rebecca, Amanda & Jessie the manager. So accommodating & courteous.
February 2024
Great customer service! I spent hours looking for what I wanted and staff was very helpful. Upon leaving the manager of the store brought a cart over (yes, bought a lot) and loaded it up and brought it to my car, and put all in. Great experience, it made my day.
