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9AM - 12:30PM 1:30 - 5PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
9AM - 12PM 1 - 4:30PM
62 Brookside Rd, Westford
Post Offices
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
2:30 - 4PM 8AM - 1:30PM
20 Main St, Andover
Post Offices
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
8AM - 12:30PM 2 - 5PM
187 Andover St STE 1, Andover
Post Offices
7:30AM - 5PM
1751 Main St, Tewksbury
Post Offices
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Post Offices
“I needed 12,000 stamps for work and expected to have to go to every post office in a 15mi area. To my delight, they were able to quickly gather the quantity I needed saving me all the driving. Very nice.”
“Excellent service. I went today and the folks who were wrapping up for the day were so kind that allowed me to drop my mail at 5:29. Yes. It took me a while to gather my mail and pack it and they helped me. I am very grateful.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
“Visited the post office around lunchtime and it was surprisingly empty. The older gentleman at the counter was friendly and very helpful. Quick and pleasant experience.”
1 - 4:30PM 9AM - 12PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
3:30 - 5PM 8:30AM - 2PM
360 N Main St, Andover
Post Offices
“Tom is the best! Went there yesterday. He even saved us money on the envelope by suggesting to use our own. Now this is customer services! Greeted us with a smile and welcoming attitude. Wish I can give 10 stars. Drove to this one instead based on other negative reviews for the one on North Andover.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
Post Offices
“Excellent service, went for passport renewal and the help and guidance was genuine. The respect towards the people, the manners and friendly was impressive.
Thank you,”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
“Helped me package & mail important documents properly (not their job). Super “Murica” to dump on USPS workers (just looking at a LOT of USPS reviews) - if you don’t like the climate in general as a customer then not much will please you…they’re federal workers, these are the conditions our tax dollars provide for most government employees - we just happen to see USPS workers most, typically. Mistakes happen but it’s stunning that we rail on normal people for doing their jobs, and let politicians rob us blind while putting these employees with limited resources in our warpath when an envelope rips in transit. They’re not your doorman or concierge or sommelier, they’re mail processors who take a lot of garbage from literally everyone. It is a great place for some folk to go practice kindness ?”
“The two postal workers there today were really wonderful and helpful and kind. Sorry I think I may have ruined your sharpie! ?
10/10 would use again.”
9:30 - 11AM 12 - 2:30PM
50 Griffiss St, Hanscom AFB
Post Offices
“There's limited hours because of the small size of the population, but I have always had quick and professional service. I was in and out in under 10 minutes 5 days before Christmas! Not only that, the postal worker was very cheerful despite the amount of work/stress he must have been experiencing . Would definitely recommend.”
“The mailboxes in here are very nice. The detail in the craftsmanship is something you do not see often. However this location is in great walking distance to the local business in the area. When there’s a line it just requires for a little patience but once your at the counter the customer service reps are very full of personality but they answer all your questions Whether you need a book of stamps, purchasing a card, shipping a package or inquiry. It’s a very secure location.”
“I would like to commend Alex from the Lawrence Post Office for his exceptional service as a supervisor. He is a true professional who demonstrates outstanding communication skills and consistently goes above and beyond to assist customers.
He is not only approachable but also incredibly patient and understanding, making every interaction a positive experience.
It’s rare to encounter someone as genuinely kind and efficient as Alex. He sets a high standard for customer service, and the Lawrence community is fortunate to have him. Keep up the fantastic work!”
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“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”