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9AM - 12:30PM 1:30 - 5PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“Today I had a surprisingly great experience at this post office. There was an older gentleman working there who was incredibly kind, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free.
Honestly, I didn’t expect this level of service , especially from a USPS. This has been the best experience I’ve had at any branch so far.”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
1 - 4:30PM 9AM - 12PM
62 Brookside Rd, Westford
Post Offices
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
8AM - 1:30PM 2:30 - 4PM
20 Main St, Andover
Post Offices
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
2 - 5PM 8AM - 12:30PM
187 Andover St STE 1, Andover
Post Offices
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
7:30AM - 5PM
1751 Main St, Tewksbury
Post Offices
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Post Offices
“I needed 12,000 stamps for work and expected to have to go to every post office in a 15mi area. To my delight, they were able to quickly gather the quantity I needed saving me all the driving. Very nice.”
“Excellent service. I went today and the folks who were wrapping up for the day were so kind that allowed me to drop my mail at 5:29. Yes. It took me a while to gather my mail and pack it and they helped me. I am very grateful.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
8:30AM - 2PM 3:30 - 5PM
360 N Main St, Andover
Post Offices
“Tom is the best! Went there yesterday. He even saved us money on the envelope by suggesting to use our own. Now this is customer services! Greeted us with a smile and welcoming attitude. Wish I can give 10 stars. Drove to this one instead based on other negative reviews for the one on North Andover.”
9AM - 12PM 1 - 4:30PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“My wife loves to loudly yell over my shoulder “do NOT throw that out! I’ll sell it. Someone could use that, it’s in great condition…practically brand new!” Which of course leads me to (almost) ask why she bought the item in the first place if we never ended up using it and now I’m here unearthing it in the attic like fossil in western Utah. THAT being left unsaid of course she sells probably 1.3 things she claims she’s going to sell. The rest end up BACK in the attic where this whole story began.
ONE of the things she sold she forgot to mail out the night before going away for a few days. The buyer was expecting it at a specified time and it needed to be mailed “tomorrow PLEASE!” I am a 50 year old man and somehow I’ve managed to dodge the Post Office for pretty much all 50 of my years. I just have a great wife that handles things like that and it’s not a place I ever need to go. So going in I had the address of where the item was going and the item itself.
I would not have known where to even begin if not for the welcoming and sincere “how can I help you today?” I was greeted with by Allison behind the counter. She walked me thru every step, explaining everything along the way in a manner that I could probably walk in next time and mail something myself! She was great. When I tell you she not only banged out every step of the process she did it happily. Just exactly what service should always be when someone is “working” somewhere. Thank you Allison. I hope you see this and you have a better day because of it. I was the clueless guy mailing the football jersey late on a Friday. ?”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
Post Offices
“Excellent service, went for passport renewal and the help and guidance was genuine. The respect towards the people, the manners and friendly was impressive.
Thank you,”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“Omg! Tim here has gone beyond the call of duty to find the perfect box to send to Japan- saving me a whopping $60!! He is so kind and helpful. He made my day! Thank you Tim! ?✨?”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
9:30 - 11AM 12 - 2:30PM
50 Griffiss St, Hanscom AFB
Post Offices
“For a very small post office, it's a good office. I wish the hours were extended later but there's only one worker who also works at the post office at a location off post so I understand why. The service is good but they need more selection of flat rate boxes.”
“Very conveniently located on Massachusetts Avenue in the heart of downtown Lexington. The building is open 24 hours a day, thus dropping off outgoing mail at any hour of the day or night is very easy.”
“I would like to commend Alex from the Lawrence Post Office for his exceptional service as a supervisor. He is a true professional who demonstrates outstanding communication skills and consistently goes above and beyond to assist customers.
He is not only approachable but also incredibly patient and understanding, making every interaction a positive experience.
It’s rare to encounter someone as genuinely kind and efficient as Alex. He sets a high standard for customer service, and the Lawrence community is fortunate to have him. Keep up the fantastic work!”
“If you are coming here to drop off a package that's all set, then you'll be fine.
Anything else I can't promise will be a good experience because they guy working there is indeed a sad dude. Based off what everyone else is saying, I wouldn't go here if you literally need help with something.
Only come here if you know exactly what you're doing. I put 5 stars because I'm cool with just dropping off a package and flashing a smile.”
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“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”