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September 2023 by Bob Davis
Great service & prices.
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July 2020 by Bill T.
We spent over 20k of equipment with these guys and I can tell you that ever piece of refrigerator we had to replace all the compressor in each one . We didn't have one unit for less than a month and they had to come back and replace the whole the thing with a different unit.. they sent us units with wrong shelves and I feel bad for this review because the sales guy did what he could but as far as the rest of techs they have on site they have no idea what they are doing !! Stay far away from these guys look elsewhere!! Stay Far away !!
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May 2020 by Jaun La Ronde
Competitive prices, outstanding service. Honest people. When you need advice for buying things for your commercial kitchen, trust them.
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April 2019 by Michelle King
Thank you for the great customer service and delivery. Not only did I purchase top quality products, but Gillette fit my kitchen the right way to maximize efficiency. I definitely will be back!
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April 2019 by The Paw Spa
Gillette has 20+ years of experience in the restaurant industry! Great company, great product.
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December 2018 by Gloria Ratcliffe Bousquet
I got a Dexter knife for Christmas and I just love it!!! such ease with chopping/ cutting anything!!! I will be adding to my knives soon!! great quality!!!
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July 2018 by Lucilan Frazer
I have purchased multiple freezers from this location and the transaction was quick, easy and shipped fast.
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June 2018 by Truth CBD
Made an online purchase from Gillette and was pleased with my purchase.
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July 2017 by Scott Kluger
Do not buy anything with moving parts from these clowns.
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April 2017 by Tucker Daisy
VERY HELPFUL, THEY BOUGHT USED EQUIPMENT FROM ME THAT DID NOT EVEN WORK, AND GAVE ME A VERY FAIR PRICE. very helpful with all I needed. I will be using them again for all my restaurant needs
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April 2017 by Ronald Sisco
Friendly outgoing workers who sell resteraunt equipment
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December 2016 by Rick Walton
These guys (mostly gals) are top notch. Very business oriented, no hoky poky about them. They have the stuff; good new and used; and they support it well, keep great records (cause I don't) and are very knowledgeable. I don't use any other place.
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December 2016 by Eileen O'Toole
Gillette Equipment came to the rescue for Thanksgiving day! We had a fresh 44 lb Turkey and it wouldn't fit in pans we had, Annie had one the perfect size and even waited after hours for me to get there and pick it up! I will be going to Gillette Resaurant Equipment for any pans I need in the future Thank you!!!
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December 2016 by Tracy Grady
Thank you very much Ann for providing all the items we needed in record time for our event this past weekend. I really appreciate you taking the time to work with our office in order to get the pieces and small wares we needed quickly and at the best price! This place is a hidden gem in central mass!
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September 2013 by Diane S.
Wish I could leave no stars - these people are scammers and thieves. Just take Tess F.'s review and replace "plate" with any piece of equipment they will sell you...they will screw up, promise you they will fix it, and after you keep calling to remind them, they will just screw you in the end. The most egregious was a $1600 refrigerated display case that they put a ridiculously undersized compressor in. I lost $100's of $ of product because it kept failing. After my refrigeration guy called them and basically told them he could not understand why anyone would put such a small unit in when it clearly said what size was needed, Ann Gillette personally agreed to pay for the correct size compressor and labor to put it in. They took back the wrong compressor and never paid for the new one - and did not refund a penny to me! The last time I called they had the nerve to yell at me that I held up their driver when he came to pick up (steal) the compressor. I threatened to take them to court, but in the end it was not worth my time. I am not a small customer, I bought thousands of dollars in equipment from them. Never again. They have no ethics.
