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March 2023 by Lost
“Joe”, the WB branch manager is the most condescending person I’ve ever encountered at this bank! Not only did he refuse to look into a situation, he thinks his attitude and rude behavior are funny. (Yes, laughing funny) Assured (again) a “higher manager” call back & was unhappy when I asked if it was “actually going to happen”, the response was “absolutely it would happen”. I was told 15 minutes, but the call never came (surprise!) Twice there were fraudulent charges on my account and both times it was a hassle trying to get it resolved, even though I wasn’t ANYWHERE near where the charges were made. The second time I got NO funds returned to me and was subsequently locked out of the app. ZERO return calls prior to now, and the unnecessary attitude of the manager solidifies that this will never be rectified.
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December 2022 by Honekoneko
Taking money from a savings account for being "inactive" defeats the purpose of a savings account.
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March 2021 by Michael Bonette Sr
I have have excellent service with this bank , they are very friendly and knowledgeable. And very professional .
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January 2018 by David Buteau
Great bank. Very friendly people. Also very quick cashier's so typically any line moves quickly
