Element Chelmsford
HotelsHours:
25 Research Pl, North Chelmsford MA 01863 Hours
About Element Chelmsford
Element Chelmsford is a hotel that offers comfortable and clean rooms suitable for extended stays. Guests appreciate the spacious rooms, which feature a separate bedroom with its own door, a living room with a TV and desk, and a fully equipped kitchen with four burners, a mid-size fridge and freezer, and a dishwasher. Many guests enjoy the breakfast, describing it as excellent, with freshly prepared omelets and a variety of hot food items. The breakfast staff is often praised for being helpful and friendly, making mornings more enjoyable despite occasional shortages of fruit like strawberries and blueberries. The hotel’s staff is generally kind, helpful, and understanding, with some reviews highlighting their willingness to assist guests in tricky situations. However, service quality varies; some guests experienced delays at the front desk, and the check-in process was sometimes abrupt or lacked detailed explanations of amenities. The front desk staff occasionally appeared unwelcoming or inattentive, which disappointed some visitors. While the hotel feels like a higher-rated property with pleasant rooms and amenities such as a bar, some guests found discrepancies between their reservations and what was provided, including room types and furnishings. There are also concerns about maintenance issues, such as hair in the room, showers needing better cleaning, and a lack of decor on the walls. Despite these issues, many guests would choose to stay again, citing the comfortable rooms, good breakfast, and friendly staff as the highlights of Element Chelmsford.
Most Recent Reviews
May 2024
Took a family suite, pretty decent for a 2 star hotel. Room service was great, pretty clean rooms and comfy beds.
September 2023
Pretty clean hotel with large extended stay rooms. There was some hair on the floor, and the shower could have used a better scrub. Overall though, it wasn’t a bad place to stay and was close to my destination.
June 2023
Everything is wonderful except when checkout, my deposit wasn't refund to credit card. When emailed and highlighted to the General Manager he gave his promise. A month has passed and nothing happened. I am so helpless.Walkability: Convenient as nearby lot of shops
More Comments(43)
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- North Chelmsford, Massachusetts