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December 2024 by MICHELLE DOUGLAS
Update as of 12/92024
We requested medical records on November 20th. We had to call December 2nd to find out when they would be ready. They mailed them! And when we got them (had to be home to sign) they only sent July 2024 through November 2024. Not from 2018 to current. Called and left several messages for Crystal the office manager with no return call. Called today and said we would be coming down to the office. And low and behold Crystal Called back. As an office manager she is extremely rude. She didn't understand why we wanted the records and I had to remind her they threw me out of the practice and they needed to provide my complete medical history.
Update as of 11/20/2024
My husband Jamoe Douglas has been going to Greater Lowell Psychiatric Associates, LLC in the Mill building for over 6 years now. During this time he has had the same councilor but has had 3 different psychiatrist. This last one was there for like 6 months and left. The owner Dr. Winfield basically decided to drop all the patients seeing the recent dr who left. He dropped patients that are prescribed control substances for adhd, depression, bi-polar, anxiety, PTSD. They could have cared less. They only filled his medicine for 3 months.
Then today he goes on a phone call for his councilor at the same place. Remember he has been seeing her for 6 years. And she tells him she can no longer see him due to a conflict of interest. She said she has been meaning to talk to him. But she can't tell him why she says due to HIPPA. We know what HIPPA is. and to use it as an excuse not to tell my husband the truth is disgusting
Needless to say he is in full blown panic attack. thank you for setting him back years
your business and Dr Winfield are so unethical. all you care about is TMS NOW. You will be reported to all state and medical associations that I can report you to.
My husband has been going here for about 6 years or more. He has seen 3 different psychiatrist in this time. The last one last just months and when she left the remaining doctor who owns the practice has left the patient high and dry. My husband is prescribed controlled substances and they don't care. They have no plans to add another dr to take over these patients and Dr Winfield gas no plans to accept responsibility for these patients either. These patients come here for help and when they find it and dropped like hot coal it is a slow to their progress. And to expect an out psychiatrist to just pickup where another dr left off is crazy.
So disappointed in how they have handled this. And I feel sorry for all the patients that they kicked to the curb. Think twice about going here for any care. Unless your a TMS patient (their money maker now) they actually don't care about you.
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November 2024 by Luna
Wonderful experience!
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November 2024 by kate mckie
if i could give it 0 stars, i would. provider left with 4 days notice and no other doctors to take over. leaving people really vulnerable, extremely condescending on the phone. i called about a medication refill and the possibility of seeing another doctor in the practice, and the “office manager” wouldn’t let me get a word in and just kept repeating in the most condescending tone “unfortunately there’s nothing we can do!” an absolute joke of a “healthcare” establishment.
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August 2024 by Pamella Magliozzi
I have been going to Greater Lowell Psychiatric for years and would highly recommend them.
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July 2024 by Scott childress
Rosa was wonderful, and as always, Linda and the staff at the desk were friendly and efficient.
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July 2024 by Kathy D
DNA test of last visit had to get done again today. Today I met my new therapist Emily, who stated that Rose will continue to be my Med Nurse. Positive thoughts going forward.
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July 2024 by Maxi Angel
Went very well as always. Rosibel is the greatest, always listens and works with you on everything. I can't be more satisfied with her treatment .
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July 2024 by Linda kendrick
Rosie is very easy to talk to and very knowledgeable. I feel good in her hands.
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June 2024 by Dawn Sayers
Always a positive experience
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June 2024 by jill christiansen
Exceptional care by Dr. Winfield and his staff!
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June 2024 by Jacqueline McQuade
So helpful, kind and understanding. I felt very listened to, supported, and validated by Dr. Rosie and comfortable with the front desk workers who didn’t give up on me playing days of phone tag to try and set me up! Lol thank you!
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June 2024 by Elizabeth Chiros
I have been going to Greater Lowell Psychiatric Assoc. for many years now. I have an awesome psychiatrist. Her name is Rosie. She is very kind, caring person. She listens with a caring attitude and will help you in anyway possible. The front desk staff is great.
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May 2024 by Paula Delvecchio
Very happy too have met Dr. rosie! Ive had a few therapists growing up and one psychiatrist and I finally feel like I can trust psychiatrist's because of her! Thankyou again for everything you do!
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April 2024 by Wendy Wilkins
Rosie was absolutely wonderful and we are beyond happy with everyone here
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March 2024 by Janet Fiori
Rosie and office staff is wonderful never a problem always professional
