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“I just got to say this place was super easy to use and conveniently located. I used them for the rmv services to get my licence renewed and updated to the real id. Not only do they let you schedule online before hand they go far out to plan wise. They also are very courteous upon arrival. They greeted right when I entered the building. Once attended to, it only took 10 minutes. By far the fastest I've ever taken to complete any rmv related trips. If I can use them for any other services this will be the first place I would go to.”
“Absolutely positive experience with Kevin, it was a breath of fresh air dealing with someone so efficient and who actually gets back to you immediately, kept me in the loop through the whole process and made everything very easy on my end, highly recommend.”
“Excellent, prompt service. Made a difficult situation so much easier for us. Maria was wonderful to work with and always there to answer my calls! Highly recommend!”
“My mom who is quite elderly was freaking out because she was one day late renewing her drivers license. One the way back from running errands she drcided to stop in AAA to renew.
Initially we were in the general AAA customer service line. An AAA employee would periodically ask if anyone was in the office for RMV issues. When we said yes we were politely shown the correct line. It must be said that the RMV traffic (I know, let it go) was extremely light.
The customer service rep noticed how nervous my mom was about the whole situation - we came in on a lark with no paperwork or anything prepared in advance. Or paperwork at all for that matter. She calmed my mom down, worked her through the application, explained everything clearly concerning the temporarily license and expectation delivery date of the new license. She took the photo, asked my mom if she approved and took a few more until mom did approve.
Overall, it was a great visit. Reviews concerning RMV visits are usually horror shows and i am glad to break that trend. Based on this one visit I would highly recommend AAA for RMV business.”
“Rob was a tremendous help, taking time to research all auto and home products offered through 3 insurance companies. He was professional and patient. Looking forward to continue doing business with AAA!”
“Today I needed to renew my drivers license to a Real ID. Jess was pleasant and accommodating. I personally received amazing customer service and I was not rushed. Well done AAA Peabody.”
“We had a fantastic experience. Tracy N. went above and beyond helping my mother and me with logistically difficult and emotionally taxing document notarization. She helped us feel calm and taken care of. The whole office was wonderful, and Tracy N. was outstanding.”
“Very happy with the owner of this company. If you're running into any adversity at all, he gets involved immediately very impressive. And shop around they have the best prices in No. Andover.”
“Excellent customer service with competitive pricing for all home and auto insurance. Gail was so helpful with my auto questions and the car accident I had a few few months ago. Steve was great with getting the best price and coverage for my home insurance. I highly recommend this agency.”
“I appreciate the wide range of coverage options offered by my insurance company. Luxury Auto Services have policies that cover various aspects of my life, including home, auto, life, and even specialty insurance. It's convenient to have all my insurance needs met under one roof, and it gives me peace of mind knowing that I am adequately protected in different areas.”
“My husband and I have had Gochis as our agents for years! They are so nice and very helpful! Rosie has gone above and beyond multiple times. Honestly, I think they are the largest reason we have not looked to switch from Mapfre.”
“Track when your payment is due and make sure they take payment from you. I had a policy for years. They would send the bill and I would pay it. This year, I didn't get the bill to remind me to pay. Then I got a notice that my policy had lapsed. No reminders, no notices that it was about to lapse, no grace period. They did that intentionally so they could get out of my policy which was at a low rate. Told me I needed to complete the lapse paperwork to get it reinstated so they can reevaluate my rate. They don't deserve your business.
Update: I was contacted by management and they did reinstate my policy, which I appreciate. Their response was timely and resolution was quickly done, which changed my opinion of the company. After reviewing it looks like my policy was switched to paperless billing and being sent to the wrong email address, which would explain why I didn't get a bill in the mail. I advised SBLI that I didn't authorize these changes, which I believe they are taking process improvement feedback.”
“We have Lafond for all our insurance needs.They are the best.They get anything we need for cars or home insurance done quickly and suggest how we can save money.”
“I had a wonderful experience working with St Jean insurance. Mr. St Jean was friendly and professional, and Andrea took the service to another level. I have difficult insurance needs, and Andrea work hard to make sure I found the coverage I needed. She offered excellent communication, keeping me in the loop with every step. Andrea was also very friendly and supportive, which is not something I have experienced with other insurance companies. I highly recommend St Jean insurance and will be going to them with my future insurance needs.”
“I have been with Lennon Insurance for 10 years. They always respond quickly and can always help me with any questions I have regarding my policy. They find ways to help me save money but also ensure I have excellent coverage. Everyone at Lennon Insurance is amazing!”
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“I came to the office as a referral from fellow local patrons, and have zero desire to seek another agent. The entire office if full of knowledgeable, helpful, and commendable agents to provide all needs as a personal and business client. Highly recommend ?”