Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options. Customers report getting quality and fresh fruits, vegetables, and meats like chicken, beef, and pork, often noting superior quality compared to some competitors, though often at a higher cost. The store is described as clean and easy to navigate with a fine overall selection and service, and everyone is generally nice. It is a small shop with sufficient parking. Customers can shop in-store or online for delivery or same-day pickup. The pickup service is highly regarded, with employees consistently getting orders correctly, placing them in the car quickly, and causing no long wait. The GO Rewards loyalty program and app provide sales and discounts, helping smart shoppers find great value. However, some staff can be inept and rude, with reports of customers being left unacknowledged at counters or hurried at checkout. A specific complaint involves an overuse of TSP on shellfish, which requires thorough rinsing or avoidance. The store management has been noted to provide refunds for such issues. Overall, it is considered a fine store where community impact is a commitment.
