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December 2023 by Mark H
Super fast , gentlemen behind the computer that talked me thru the process was very informative definitely going back soon for future service
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November 2023 by Milissa Wilson-Smith
Valvoline has always been my go to for my Oil Change. The staff is very customer friendly and is always ready to answer any question you may have. They will let you know what is presently recommended for your vehicle and how important it is to get it done. The service you get is always worth the price and I do not have to join a long line or make an appointment and I always get a discount. Way to go VALVOLINE. I would recommend this place in a heart beat.
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October 2023 by Jenelyn Santos
DONT TAKE NICE CARS HERE !!!!Took my 21 Toyota Supra in because an add coolant light. Came on this morning got there I was in the bay in 15 seconds sweet but right when I turn the car off and pop the hood 8-10 people came to look at the car and instantly took off the coolant reservoir cap without letting the car cool down at all they dumped 1qt of coolant and it got all over my engine bay and they had the nerve to say it happened because my car was overheating with anybody with half a brain knows you don’t take off a pressurized cap when the car is hot my cars brand new and it drives like a dream I don’t know if they damaged anything but will find out in a few and best believe I’m gonna have them pay to get it fixed if something goes wrong with my car by far the dumbest people and they were just going to toss universal cheap coolant not even having the option to upgrade so I told them forget it now I’m down the street at Napa letting my car cool down and I’ll just add the coolant myself DONT TAKE NICE CARS HERE !!!
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August 2023 by Wynonah Shawa
Overpriced.Best price $49.50 at Wakefield gas station.Service done at Wakefield service station for $49.50. Thank you!
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August 2023 by Jenna Goll
Easiest oil change I’ve ever gotten! They did ask one small up-charge question, but very easily took no for an answer. No appointment needed!
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July 2023 by Janine Largent
Stopped going here with previous management due to arrogance and incompetencs but big improvements to service and quality in the past few years. Nice to be able to return to my neighborhood Valvoline
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June 2023 by Olivia R
Very professional and respectful staff! Completely recommend. All the workers are extremely knowledgeable.
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June 2023 by Melissa Wilson
Staff is very professional and eager to help in anyway possible. They answer your questions politely and explain the service they are giving you. Love this place. I always get a discount too.Service: Oil change
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May 2023 by Rafael Arias
Special shout out to Timmy the wonderful assistant manager. You're truly amazing and deserve nothing but the best.
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May 2023 by Randall Deemie
A little on the expensive side, but service is quick, and staff have always been nice to me.
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April 2023 by Recycled Soul Radio
Staff is rude and so is the manager. My girlfriend put a one star review here and her reasons were that the staff was super unfriendly (which they were) plus acted like they were just fed up with the day and wanted it to end. They also did not perform a courtesy light check on her car, which all Valvolines usually do. So the manager calls my gf and leaves a message on her vm for her to call him back, which she does. This guy was so unbelievably sarcastic in his tone and sounded like he took the one star review VERY personally. He stated in a mocking, sarcastic way, "I'm so sorry that my staff committed this misdemeanor towards you." He said it just like that! Just rude rude. She was way more professional and polite than he was. I was shocked. I don't know if the same manager runs the place, but he needs to have an attitude adjustment. I understand wanting to defend your staff and protect them, but geez. This time I will not be responding to the customer service line. What for? So this guy can call me back and be rude to me??? No thanks. I'll just leave this bad review the way it is because if I get a manager talking to me like that, I'm not going to be as nice as my gf was.
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April 2023 by Marie Pare
If you go here be prepared to leave without your tire air valves. the first time I thought it was a fluke, but it happened again. Last time I'll ever go here. also, the women that works there changing oil is rude! Don't like your job ? try not taking it out on paying customers.Service: Oil change
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January 2023 by Arthur S.
They told me come in for my oil change they had the oil filter for my Volvo. Got there with in fifteen minutes they told me another Volvo same make got there before me and they used the last filter for my XC 60 Volvo. I knew they were full of it. I looked around and didn't see a Volvo in sight. No more Valvoline for me. I
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December 2022 by Rich Mathews & Son Plumbing & Gas Heating
I would like to say what a great staff and service at this location. I brought both of our vehicles in to get the oil changed before the winter. Both Halley and William were respectful and professional. Highly recommended.Service: Oil change
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November 2022 by Guest U.
By far the best oil change experience I've ever had. The young man, William, who I believe was the manager there, had my whole family smiling and laughing. I never thought that getting an oil change would be the highlight of my week. For such a young man, everyone else would go to him when they had any questions, and William's control over the shop made it seem as he had worked there for 40 years!The technician that was working on my vehicle checked everything out for me, including testing my battery & checking the lights, filling up all of my tires with air, topping off all fluids, and filters. There was a 20% off deal for black friday going on that I was unaware of, which was better than my current coupon, and they applied the 20% off for me which was extremely nice when I didn't bring the coupon myself. I had my transmission service due and the 20% off coupon ended up saving me almost $60 in total on the oil change and transmission fluid exchange. Only downside, which is not of fault of anyone there, was that I needed an air filter that you were out of stock of. However, William said that he would give me a call as soon as it comes in. In reality, I could just get one myself for a lot cheaper but thus business really won me over with the last visit.
