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“I needed to rent a car while mine was protractedly stuck in a body shop being repaired. This ultimately involved numerous rental extensions (insurance company covering the rental wasn't great at communicating), a rental car switch when I requested to upgrade to a slightly better car, and a complicated/last minute/rescheduled vehicle drop off at a geographically closer enterprise location. Tom at the Amherst Enterprise location expertly guided me through the entire process, and was considerate, communicative (in a timely fashion) and resourceful with various options and ideas.It is equal parts refreshing and (increasingly) rare to witness and receive customer service at this exceptional level. I would recommend using this Enterprise location to anyone who needs a rental.”
“We experience some difficulties with verification and payments but Karen was very patient and nice! She tried everything to help us and finally we figured everything out and it’s all thanks to Karen! She is really friendly and helpful!”
Car Rental
Car Rental
Car Rental
Car Rental
“Really nice folks to work with. Very friendly and accommodating. Not a great selection of vehicles due to the tiny footprint, but they do their best to work with you.”