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July 2024 by Viveca Greene
I have been going to this Firestone for many years, as everyone there is knowledgeable, accommodating, professional, and super nice. I really appreciate all of it. They regularly do all of my family's car inspections and seasonal tire change overs, they've fixed a frozen steering column on one of the cars, and they're awesome about coming out to check/correct tire pressure if I swing by. I'm grateful they're in town, and I recommend them to everyone. Thank you Northatmpon Firestone!
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July 2024 by Clara Delacruz
Bad costumer service, took way too long. I had and appointment for 1pm and igor out of there at 3. Also cost more than I expected and what is normal for an alignment. Would not recommend. I only went there because they had an open appointment and others didn’t, now i know why
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July 2024 by Tessa Faye-Foulds
I had a very long and uncomfortable (freezing waiting room) wait here for my tires to get installed. Most of staff seemed to spend a lot of time sitting around in the shop and were not interested in communicating with the customers. I was shocked when it came time to pay as the staff had slipped in extra service without me realizing they were extra services not included in the tire install. I left feeling frustrated and taken advantage of. Terrible experience.
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July 2024 by Robert Billieux
I live in a van Firestone saved me and my van time and time again perfect service never I mean never go to Mo
nroe center. Death for car kids working there can't even fix a lawnmower Monroe bad Firestone good
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July 2024 by Diane Warner
Great friendly service, efficient reasonably priced.
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June 2024 by leah levine
What a great experience! I’ve now used Firestone twice and have been so pleased with the prompt, reliable, honest service.
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June 2024 by veronica darmon
Our family has been coming for car work here for years. I take my Mercedes for all tires and mechanics. Great job! The guys are friendly professional and honest. Recently I had to bring in my Mercedes for tire pressure issues. They checked out my tires and had me on the road within 20 minutes! Great place ??
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June 2024 by Rob Laporte
No problems, all done as expected. 5 is reserved for plusses I can't picture now.
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May 2024 by Hannah Cesario
Went in for an inspection and oil change, had a horrible experience this morning! Staff were very rude and un professional, wish I had got their names. Will not be going back here again even after going here for years with mine and my husband’s vehicles. Very disappointed
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April 2024 by Rachelle Royer
Had some brakes done, an alignment and a cabin air filter. The car does feel good after picking it up. That being said, I feel like there's a major problem when they mark up A twenty dollar cabin air filter to $96, Which doesn't even include installation.. The cabin air filter cost more Than the front brake pads for both sides. I can understand markup,
But this is appalling. I don't know how you can take advantage of people like that, And sleep at night.
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April 2024 by April R
I have had a few things addressed at this location. The staff is always friendly and helpful. My car always ready in a reasonable amount of time.
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March 2024 by Susan Angeletti
The Technicians at Firestone treated me with respect and kindness and performed my car service in a satisfactory and very timely fashion and gave me a helpful discount too!
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March 2024 by Judith Thiffault
I have always been treated respectfully. I believe the mechanics are honest and helpful about my needs.
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March 2024 by Abhishek Parikh
Kim Chandler (atleast thats what he told me his name was) who was at the front desk was extremely rude. When i asked him about my oil change options it seemed like he was not at all ready to answer a couple of my questions. I just asked him what i will be paying and why that was the cost. He went cuz its synthetic oil and nodded his head as if he did not care about the services i was getting. I was waiting for 1 hour and asked him why it was taking so long. He goes”cuz thats how much time it takes”. At the end i asked him the reason for being rude and he said there was no reason and that he was tired.
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March 2024 by Jane Lynch
Very happy with the service, very courteous, rates seem to coinside with other stations.
