Gazebo is a trusted and welcoming business that has served customers for over 20 years. Known for its friendly and knowledgeable staff, it offers a wide selection of well-made, comfortable, and flattering intimates, including bras, panties, lingerie, and vibrators. Customers appreciate the personalized fitting experience, often finding the perfect bra for the first time in years. The staff is praised for being patient, caring, and trauma-informed, making everyone feel comfortable and confident. Gazebo is also appreciated for its high-quality products, which are worth the slightly higher prices, as they help customers feel good and take proper care of their garments. Many customers, even those who have moved far away, return regularly when visiting Western Mass. The store also offers online ordering for colors and sizes not in stock. Overall, Gazebo provides an excellent shopping experience, with staff that truly knows their inventory and cares about helping customers find the right fit. It is highly recommended for anyone seeking comfortable, well-fitting, and quality intimates and related items.
The ladies of the Pioneer Valley are fortunate to have this place. I was bowled over by the the sensitivity, kindness, and mad skills Rachel displayed during my fitting and I love the items I came home with. Thank you so much, Gazebo. I'll be back for sure.
April 2025
Alice was so nice, patient, and helpful and I left with exactly what I needed. Thanks, Alice!
October 2024
Thank you so much for your help today Amy. You listened to exactly what I needed and helped guide me to an excellent fitting bra. This shop is wonderful and the staff are incredibly kind and attentive. Would highly recommend!
