-
April 2024 by Catherine Elkhattaby Strauch
EDIT: Responding to comment: the last call I got was August 22, 2023, with a message to call and set up a time for me to come in. Every call I have made since then has not been answered. Just since January I have called 5 times with no response. I will try calling again tomorrow as you suggested.They have my computer, I have been trying to get it back for months now, and I have gotten zero response. No answered calls, no call-backs, and they have never been there when I have gone.There is no information about what is going on, and it is incredibly frustrating. I have gone there in the past and have had a great experience, so this is surprising and upsetting.If anyone has ideas about how I can get my computer back, please let me know.
-
March 2024 by Mikaela L
It seems this business had closed despite showing up as active on Google (and their own website). I've been calling them and using their online contact form with no response, visited location today during alleged opening hours and no one was there.
-
February 2024 by Johanna R.
They responded to my Yelp message, telling me to bring my computer in. Since I was looking for someone to come to my home, I called and was asked to leave a message so they could call me back. Never heard back from them.
-
December 2023 by James Roberts
I called four times between 12/6 & 12/9, leaving a request to be called back, explaining that I would like to replace my Samsung battery. I even went by on 12/9, but the business did not keep weekend hours.My calls were not returned; therefore, I can not comment on his expertise .... BUT, the proprietor should be monitoring his VM more regularly, in my opinion.
-
August 2023 by Raymond Paquette ..
They responded right away to my initial Yelp message, saying that they didn't have the screen in stock, and to come in to set up an account and they would order it. I went during their business hours (posted online & on the door). They were not there. I called and left several messages. Outgoing message restated the same business hours. Several weeks later, and I have not heard from them.
-
June 2023 by Liam Sweeney
Came in for a new battery and charging port, they got it done in 30 mins for a very fair price. By far the best option for getting an Iphone repaired.
-
February 2023 by Ruth Griggs
While GEC looks closed on Crafts Ave in Northampton, if you ring the bell, Deryk will come to the door and, in my case, helped me on the spot. Calling is problematic, but showing up works! Over the years I have found Deryk to be calm, focused, and a great explainer. He's easy for me to trust.
-
January 2023 by Graham Pilger
Fix my laptop for free it was a simple problem but I was willing to pay and they wouldn't let me if I have any problems in the future I will definitely come to green earth
-
March 2022 by David B.
Called about having my iPhone screen replaced. Was able to schedule within a couple hours. Repair took an hour was was done on time and professionally!!
-
January 2022 by Marble Girl
I mailed a USB drive that was not working to Green Earth Computers in August with my information after a phone consult. Was never told they received it but had to follow up myself. Was never quoted a potential price for repairs. Every time I wanted an update on the potential repairs I had to call them myself which I did once a month. Zero communication on their end.It is now December. They were not able to fix my flash drive. I had to call to request they mail it back to me and I still have not received it. If not for the other positive reviews I would assume this company is a scam but I will bring my business elsewhere next time. Glad I didn’t trust them with something more valuable like a computer. Unprofessional. Avoid.
-
October 2021 by Dongxu
This place saved my laptop! My laptop battery was swollen and extremely bended the back cover. it could die any minute. So i bought a new battery from amazon and planned to replace by myself. However i ended up stripped all the screws and cannot open the cover. I asked some popular computer repair shops nearby. One said they need 90 dollars for diagnosis and then 200 for replacement. And i can only have my laptop back 4 days later. I use my laptop to work daily so it is not acceptable for me. i was planning to buy a new laptop. But luckily, I found this place!!! I called them, brought it to them and they fixed it in less than 1 hour!!! And now the new battery is in there,back cover is perfect flat and all screws are still there!!! And guess what? they only asked for half an hour labor fee of 32.5 dollars. 4 days vs 1 hour, 200+ vs 32.5 bucks! this place can really get things done! 10 out of 10.
-
August 2021 by Jim Chonaman
I had a problem with my iPhone. Phone was overheating and battery was draining quickly when connected to Wi-Fi or the cellular network. Turned out to be a hardware problem, not the battery. John worked to resolve this issue, backing up the damaged phone and restoring the data to a spare phone I brought with me. It took a couple of hours for the entire process to play out but it was well worth it. Highly recommend these guys.
-
August 2021 by Erin Holman
My phone screen died today, and within two hours, I've got the repaired phone in my hand. Seamless, friendly, professional service. Huge relief!
-
July 2021 by Daniel Smith
They are wonderful. More competent, cheaper, and much nicer than another computer place I tried on the other side of the river. They will be aboslutely my go-to computer guys from here on.
-
July 2021 by Jonathon P.
I went in for cell phone repair. Their prices and turnaround time were equivalent or better than other options in the area and their communications were superior. I have had good experiences with them in the past for computer repair.
