Lia Chrysler Jeep Dodge Ram in Northampton, near Springfield, MA, is a new and used car dealership praised for its great prices, professional staff, and smooth buying experience. Customers highlight the hard work of the sales team, including Austin, Michael, and Kareem, who provide knowledgeable and upfront assistance without being pushy. The finance team, led by Z, also receives positive reviews for their efficient and hassle-free service. The service department, with Joe at the helm, is described as honest and trustworthy, handling warranty work with ease. Overall, the dealership is highly recommended for its exceptional customer service and transparent, painless buying process.
Great experience buying at Lia Chrysler Northampton. Owen Drysdale was the salesman who helped us out and he was excellent. Attentive not pushy and got the job done well.
August 2026
Owen was absolutely fabulous, I understood everything about the sales and the car. He went the extra mile to assist me in setting up my app and creating me an email. He was astonishing, thank you very much Owen!
August 2026
Lia took care of my JEEP Wrangler Unlimited’s recall repair fast. IN & OUT lightening fast service!
