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July 2024 by Jason Koonin
This place is fantastic! We showed up with a screw in our tire on the way to our son’s baseball game. We didn’t have much time and Dean sprang into action. He plugged the tire and got us on our way in no time. Hats off to Dean. What a superstar! Any company would be lucky to have him.
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July 2024 by drummerjim
We picked up a nail in a tire on our way to Southwick Motocross and stopped here on a busy Saturday looking for a repair. They were slammed but not only did they get us in right away but they didn't even charge us!! We were floored and out of there in 20 minutes, still in time to make the races. Unbelievably nice group and repair shop, 5 stars plus!
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July 2024 by Angie Koonin
Thank you Dean for an amazing job plugging our tire. Took <10 minutes! You made it possible to get to our son’s All Star baseball game! Highly recommend this place!!!
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July 2024 by foote king
George has gained my business. He's a great manager and always delivers 5 star service. All my car business will be done at Monroe due to George's customer service.
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June 2024 by Sam Maule
This weekend I was attempting to do my brakes at home and sheared the pin in one of my calipers. I called Monro around 1pm to see if they could take my truck in on short notice and Jorge at the shop told me they would try but were busy so he couldn’t guarantee anything. I took the chance and brought the truck in. They were awesome. Jorge and Gabriel really got after it and even stayed past the 6pm closing time to get my brake job done. All four calipers ended up being frozen and these guys worked their tails off to get them off. They talked me through everything, patiently answered my questions and explained their thinking and process. This is a group that clearly enjoys working on cars and trucks and the enthusiasm shows. Great experience here, highly recommend this crew! Thank you guys
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May 2024 by Zach Watson
Quick, easy and respectful service. A+
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May 2024 by Edward Roberts
Grade A service! Friendly and knowledgeable!
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May 2024 by Shirazuddin Saife
SAVE YOUR TIME AND MONEY. Eddie changed my brake and tire a while ago. Recently, a friend of mine bought a car which had ebrake and steering wheel pump issue. I took him to Monro based on my past experience, but this time there was a guy called himself Michael, he came out and was rude to us. He said that the car is not worthy of repairing, I aksed him for a quote. The car rear wheel has Disc not a Drum, because he did not want to give us a quote. He gave us the wrong item number in the quote, he said that we need parking cable and brake shoes and other stuff. I did not believe him, so I went to there next day, hoping to meet the big boss. He was not there this time there was another guy called himself the store manager. When we parked our car, Micheal came out and said why are you here, he did not want us to go inside. I went inside to ask for the right part number. The manager called himself a dickhead, he said that " i am a dickhead, I may refuse to work on your car". Like the old say he was a small guy with big ego. He thought that he owns the store, and he was rude to us. He said that we should come tomorrow and he will have his stuff do an inspection for us. My friend went there back next day. And the person who was named Michael, he said that my manager told me not to work on your car. Therefore, I won't go back there ever and won't recommend going there.
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April 2024 by Lee
Great service, fixed the exhaust same day, will definitely use again.
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April 2024 by Dan
Very helpful
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April 2024 by donovan parker
Always great
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April 2024 by Rob Pollock
Quick and efficient fix!
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March 2024 by Jasmine Mutterperl
Went in for oil chance, top up the brake fluid, preventative maintenance, etc. They somehow managed to break the brake line doing this extremely minor work and since there was no way to drive the car off the lot after this mistake we were forced to pay for brand new parts (which they didn't have in the shop, so we had to wait there for delivery). Absolutely ridiculous. Save yourself being scammed and ripped off and take your business elsewhere.
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March 2024 by Pew Brothers
The guys over there were stellar in all the ways! They got me and buddy in last minute and fixed my parking brake and exhaust on my F-350.
The manager (can’t remember his name) was attentive, funny, polite, and went above and beyond to get us going for our long trip across the country! 10000 stars for the team over there.
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February 2024 by jessica
the BEST. their work and customer service are amazing. the only place i will ever go to ??
