MyEyeDr. has experienced some variability in the quality of care since the business was sold and Dr. Erb retired. The communication is primarily online, and patients often see different optometrists and technicians. However, the staff is generally friendly and helpful, providing a positive experience for patients. The office is able to efficiently handle lens replacements and repairs, offering reasonable pricing and additional accessories. Overall, MyEyeDr. strives to provide satisfactory service to its customers. Recent reviews highlight that it is a thorough and patient-focused practice, with staff and doctors who take the time to explain conditions clearly. Patients appreciate the friendly front desk staff and the ability to quickly get appointments for multiple people. The practice is especially praised for its professional and gentle approach with children, making eye exams comfortable for young patients. The quality of glasses fitting and the improvement in vision after getting new glasses is also a common positive point.
Great experience with my eye exam. The staff was friendly, the doctor was very professional, and everything was explained clearly. The exam was quick and thorough. Highly recommend! Dr Vardiman was excellent!
November 2025
Very good eye doctor and Very nice and caring staff. Always friendly, open and Affirming, and very polite and respectful to everyone..! ☺️❤️🌈✅️🌈🏳️⚧️🙏🏾☝🏾
October 2025
We went in today to my eye doctor in Northampton. Kelley was super helpful in adjusting my mom’s glasses so that they sat evenly on her face. It was a clean pleasant space and Kelley was very helpful. Would highly recommend.
