MyEyeDr. has experienced some variability in the quality of care since the business was sold and Dr. Erb retired. The communication is primarily online, and patients often see different optometrists and technicians. However, the staff is generally friendly and helpful, providing a positive experience for patients. The office is able to efficiently handle lens replacements and repairs, offering reasonable pricing and additional accessories. Overall, MyEyeDr. strives to provide satisfactory service to its customers. Recent reviews highlight that it is a thorough and patient-focused practice, with staff and doctors who take the time to explain conditions clearly. Patients appreciate the friendly front desk staff and the ability to quickly get appointments for multiple people. The practice is especially praised for its professional and gentle approach with children, making eye exams comfortable for young patients. The quality of glasses fitting and the improvement in vision after getting new glasses is also a common positive point.
Friendly professional staff only off thing is parking lot set up northampton location with the lines of parking but only one entrance can bd tight getting out if you park closest to street depending on other customers parking abilities
May 2026
Chad was so helpful and knowledgeable! I felt like I was being walked through an exam by an old friend! 10/10 would ask for him again!
February 2026
Alexa Vardiman is top notch! Had a great experience there. Thanks!!
