Northampton Bicycle has served the Pioneer Valley for over 50 years. The shop offers everything from high-end electric bikes to essential accessories, selling and servicing bikes as well. Reviews consistently highlight that the staff is extremely knowledgeable, friendly, kind, and patient. They are generous with their time, offering thorough and thoughtful answers and a ton of helpful advice. Many note the service is above and beyond, with staff taking time to explain useful info and having customers try bikes to understand preferences. The shop provides quick service, with simple repairs often completed for a modest fee while customers wait just a few minutes. Customers express confidence that the shop has all the necessary tools. The inventory includes specific items like the Mirrycle mirror, noted for being positionable without becoming loose and offering a good rear view, and the Incredibell alert system. The overall atmosphere is welcoming, making customers feel like a kid in a candy store. Many declare it the friendliest shop around, a cut above others, and state they always look forward to visiting. The experience from start to finish is regularly described as great, with staff exceeding all expectations.
Great shop, great people, great bar. In a word, great!
February 2026
Best local bike shop I’ve ever had, across three continents. Knowledgable, supportive, friendly, encouraging. Good range of stock and quick to order what I need. Visit if you're passing through, make them your LBS if you live around here.
January 2026
Brought my new BMX bike into the shop to dial in the brakes and help me figure out how to use the spacers for my front wheel axles. The brakes are perfect and the front wheel is securely in place with the spacers. Thank you to NEIL for hooking my bike up. I highly recommend Northampton Bicycle. 10/10!!!
