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February 2024 by Mechelle Bolden
I have been with TD Bank, since it was S.I.S. Yup, went through College, went through Grad School, all my jobs, direct deposit. It's been MY bank. Today, the rudest, bad behaving, obviously has problems, Bank Manager David Horton has managed in seconds, with his disrespectful behavior, given me the thought of leaving my beloved Bank. TD, he is not worth losing customers over. I love TD Bank, but that guy makes me want to leave. Let me add the most important part, the Bank Manager then called me "after" hours to say the following... "you should go bank somewhere else, your a bully, and I'll shut your account down". Booo he is badddddd behaving. Can not believe he is the Bank Manager!
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March 2023 by Scott Higgins
The absolute worst bank ever. Other than Mr Potter in It's a wonderful life. Really rude employees charge you to cash a check by one of their own customers. Won't give you more than 3500 in cash again written by theire own cutomers So 10k you would three seprate checks. And security guards stalk you like a criminal. Also rude. why woiuld anyone choose this bank to do business with. Zero!
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September 2021 by Sue Donaldson
TD Bank is one of the worst funders of the fossil fuel industry, and is subsidizing the wrecking of our climate. Put your money somewhere else!
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June 2021 by T Stephen Jones
The TD Bank corporation is a major funder of fossil-fuel projects including pipelines to transport fossil-fuels, e.g., "Line 3" through which tar sands-derived petroleum will flow. In Minnesota, the construction of Line 3 is opposed by Native Americans who want to protect their land and water. Please consider avoiding TD Bank until they stop funding fossil-fuel projects.
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March 2021 by Chris Swain
A friendly bank, but over the years it would appear that policies and proceedures from above are quite confusing, and the young people who work there do not have much training .I got my last mortgage here, and dealt with a young man who had never done a mortgage before, he didn’t seem to get much guidance...not confidence inspiring. They inactivate their health savings accounts If you don’t use them for several months, which is not very helpful when you go to the doctors office. I’ve had much better luck with Florence savings Bank, where at least when employees don’t know something, they know who to call.
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December 2020 by Bob T.
So my wife and I toodle down to TD Bank today to open a secondary checking account for her. Setting aside that the person we dealt with had an accent so heavy it might have been impenetrable even if she wasn't mumbling through her mask ... well. See, my wife's state ID had expired. And with the RMVs closed because of COVID, she can't get a new one. Happily, Massachusetts has extended the deadline to get a new one well into next year. Unhappily, neither state law nor the constraints COVID has placed continent-wide seem to have made any impression on TD Bank's computer, which would not accept her ID. So she calls her manager, whom we can hear over the phone saying that an insurance card or SS card would do. Fair enough, she hangs up, and my wife hauls those out. But they don't have pictures!! Well, no, since when do they ever, and besides, my wife's picture is on that state ID card which you're looking at, if you absolutely need to have a piece of plastic with my wife's face on it. But that's expired!!! Whereupon we walk out. One would think that TD Bank, many months ago, would have put contingency policies in place to deal with a pandemic that's not going away any time soon, especially in conformance with the laws of states in which they do business. Hey, they might even have given their managers the ability to make judgment calls! Apparently not. There are many other banks in town, and one duly opened an account for us with minimal fuss. Don't bother with Toronto Dominion.
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December 2020 by George T.
So my wife and I toodle down to TD Bank today to open a secondary checking account for her. Setting aside that the person we dealt with had an accent so heavy it might have been impenetrable even if she wasn't mumbling through her mask ... well. See, my wife's state ID had expired. And with the RMVs closed because of COVID, she can't get a new one. Happily, Massachusetts has extended the deadline to get a new one well into next year. Unhappily, neither state law nor the constraints COVID has placed continent-wide seem to have made any impression on TD Bank's computer, which would not accept her ID. So she calls her manager, whom we can hear over the phone saying that an insurance card or SS card would do. Fair enough, she hangs up, and my wife hauls those out. But they don't have pictures!! Well, no, since when do they ever, and besides, my wife's picture is on that state ID card which you're looking at, if you absolutely need to have a piece of plastic with my wife's face on it. But that's expired!!! Whereupon we walk out. One would think that TD Bank, many months ago, would have put contingency policies in place to deal with a pandemic that's not going away any time soon, especially in conformance with the laws of states in which they do business. Hey, they might even have given their managers the ability to make judgment calls! Apparently not. There are many other banks in town, and one duly opened an account for us with minimal fuss. Don't bother with Toronto Dominion.
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December 2020 by Donald Edwards
just a very nice Bank I will be opening a checking account and maybe a savings account there very soon
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November 2020 by david carrigan
I went in today to get a cashier check to purchase a new truck and the staff at this branch made it a ton of fun and made everything happen very quickly. Not to mention the young lady who assisted me gave me a pen to add to my collection! I’ll always remember her when I use it! :)
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November 2020 by James Copen
Very friendly. Excellent customer service.
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September 2020 by lisa merkel
Too many mistakes and lack of proper informative assistance, over years time. Finally going to leave after their last mess. Make sure you read everything every single thing, because they often do not communicate well verbally about things vital to the safe movement of your money!!
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July 2020 by Vivian Bresnitz
Everyone at this bank is courteous and helpful. Incredibly personable and they go the extra mile. Have been banking here for decades.
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July 2020 by James Jaron
Bank manager ?
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March 2020 by YoYo Mama
Ayca rocks. She opened my account and has helped me ever since.
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September 2019 by Les Mershon
The manager Laurie (I think) is by far the best manager I have dealt with. Knows how to meet a customers need. I'll be moving my money! Thanks TD!!!!