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January 2024 by Gloria Golinski
Great service
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November 2023 by Larry Modestow
I'm not a fan of rating places like this. This is a solid neighborhood hardware store much like it's neighbor in Florence. They have an impressive selection of neighborhood hardware store stuff. You're not going to go here to get wood You're not going to go here to get appliances but if you know what they have you know why you love them. All I would say is wander their aisles and decide whether you want to drive to Hadley.
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November 2023 by Vinnie Russo (VJR)
Very helpful! They had what I was looking for, suggested a few that I forgot (driveway poles), and made keys for me.
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November 2023 by katt “Warrior ant” bodziak
Wonderful old fashioned service local folks very helpful to talk and help.
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October 2023 by Susan Matthews
Great service, knowledgeable and friendly staff. Great prices.
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October 2023 by Rhine Merten
Technically functional but customer service leaves much to be desired. They have a deep stock of metric fasteners and a fairly good array of home electrical supplies.
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September 2023 by Nathaniel Reilly
Not people friendly I checked the website before I went and they didn't have any of the items I was looking for but found on the website
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July 2023 by Bryan M.
This is hands down the best hardware store in the area they have just about anything you could need and the employees are very helpful except the cashier's everytime I go there always have what I need but I dread checking out very miserable people and it's not just once but everytime I go there and don't ask them for help all u will get is a dirty look like they are being bothered or they are on there cell phone and will ignore you til there phone call or text is complete but otherwise great store
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July 2023 by Bryan Majewski
This is hands down the best hardware store in the area they have just about anything you could need and the employees are very helpful except the cashier's everytime I go there always have what I need but I dread checking out very miserable people and it's not just once but everytime I go there and don't ask them for help all u will get is a dirty look like they are being bothered or they are on there cell phone and will ignore you til there phone call or text is complete but otherwise great store
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June 2023 by E
Guy in the key shop was incredibly rude… as well as slow. Never going back there again
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April 2023 by Emmett Wald
A true old-school hardware store with a little bit of everything. The folks who work there are so knowledgeable, and I always have fun browsing.
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December 2022 by Karen S.
Foster Farrar's locksmith service was excellent! I discovered a locked ~150 year old safe in the basement of my grandparent's home. It turned out to be a pretty uncommon safe but they were able to figure out how to open it with minimal damage at a reasonable cost.
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December 2022 by Frank Walka
Wonderful hardware store with EVERYTHING you need. i needed obscure plumbing and hard to find electrical supplies and they had everything I needed. And very friendly helpful staff. Thank You!
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December 2022 by Marcia Barker
They have all the odd fittings we needed and the staff is very friendly and helpful.
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October 2022 by Tim Williams
I've seen too much "not ok" behavior from many of the staff here. Enough that I stopped going. Disapointed in this place, doesn't mesh with Northampton community values.
