-
February 2024 by Joyce Thomas
Kohl's in Northborough, Ma. Is an incredibly nice place to shop. The employees are most welcoming and helpful!
-
January 2024 by Maureen Sbrogna
Ease in finding merch and friendly helpful staff
-
January 2024 by Anne Guerra
I ordered and picked up several items in the Northboro store. Customer service is top notch!
-
December 2023 by Gustavo Contreras
Nice cashier. Have a great MERRY CHRISTMAS.
-
December 2023 by Prashant Zad
Had a great shopping experience recently at Kohl’s Northborough. The associate Sony who helped us was very professional and she and the manager Robert, were extremely polite and helpful. Great customer service.
-
December 2023 by pari samani
Very good staff and excellent customer service!!
-
December 2023 by tarek BIZRI
Ashana was awesome. She was helpful and very welcoming
-
December 2023 by dama designs
Excellent attention. I love this store.
-
December 2023 by Archana Tumkur
Sony customer service representative at Northborough was very friendly, had a smile on her face even at the busy time and kind. Thank you!
-
December 2023 by Ramisha R
Great shopping experience and very friendly staff. The sales Associate Sony was very helpful and patient in addressing our queries.
-
November 2023 by Dan M
Never seem to have what I need. I wear a tall and their tall selection seems to always be either a large tall or a 4xl tall. Never the size I need (xl tall which always seems to be in stock with all of their competitors). On top of that when you manage to find a staff member and you ask about out of stock sizes, they seem reluctant to even talk to you let alone help you. I walked out after 20 minutes of "help" without buying anything because buying a shirt shouldn't be a scavenger hunt for where someone "might have put them" instead of on the clearly labeled rack they belong. The staff also shouldn't spend that time talking about how no one there knows how to do their job right (of course except for the girl that was "helping" me). I'll continue to only use them for Amazon return drop off and nothing else.
-
November 2023 by Barbara McGonagle
Nancy at the Customer Service Desk in Northborough, Ma is awesome! She is so friendly and kind and efficient. Thank you, Nancy, for providing me with exceptional customer service!!
-
November 2023 by Theresa Rogers
Kristine H at returns went above and beyond to help us. However I have to say I am not very impressed with your website.I had difficulties because I do not have a Kohl’s credit card your customer service representative refused to help as well. It is very disappointing that I almost missed being able to use my kohls cash because of this.
-
November 2023 by Mary G.
Sales associates very friendly and helpfulStore very cleanLong time since we have been in a retail store but will be back
-
November 2023 by Sonali Jaju
I was served by an associate named Sony, she was friendly, helpful and quick.Two thumbs up to kohls for really stepping up their customer service.
