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“I've had some bad experiences at quest, but this was my first time at this location. It was by far my best experience. I'm giving a 5 based on this experience alone and would only recommend this location (Northborough)”
8:30AM - 5PM
333 Turnpike Rd Suite 103, Southborough
Medical Labs
“Very professional staff and clean facility. Plenty of parking. The phlebotomist was very nice and had me in and out. Very fast with the results. Highly recommend.”
“Wonderful staff, they got me in quickly and did an ultrasound and provided me all the resources I needed. Throughout my pregnancy they have continued to check in and help if they could. There are not many places that genuinely care and help these days, but this place is a god send. Thank you all for all you do!”
“They have the best customer service I’ve ever dealt with (with the exception of EZ pass who is also fantastic). Didn’t expect just the best service ever when calling to check on genetic testing results but they’re really great.”
“Fastest labs was great. I had to go for multiple screens and they were always friendly and willing to work around my schedule. No issues with this place and if I need these types of services again I’ll certainly be using them???”
7:30AM - 5:30PM
328 Shrewsbury St Ste Ll1, Worcester
Medical Labs
“This is a great location. The phlebotomist that has taken care of me the last few times has great hands and is super nice. They see you quickly (I highly recommend making an appointment). Parking is also easy (street parking). This is my favorite location.”
“I used them 20+ years ago, diagnosed my Charcot Marie Tooth, we new I hD issues in 1976 but no labs were equipped to assist in my diagnoses, they identified the duplication of PMP22, and finally had a real answer to my symptoms. I have not looked for any other facility for genetic testing. Thank you Athena for putting a name to my condition”
“CMG was very quick to respond with a quote and fit us into their testing schedule. They sent photos and raised concern when packaging arrived damaged, this prevented the test from being compromised. Our company appreciated the level of detail and dedication by each CMG team member. We will be using them again.”
7AM - 12PM 12:30 - 3:30PM
201 Highland St 2nd Fl Ste 1, Clinton
Medical Labs
“The location is in Clinton Hospital and so it was co-vid safe and very clean. The woman who did my test was very friendly and very professional. Check-in as a walk-in was quick and efficient. Highly recommend you use the Clinton Quest facility.”
“Quest on Julio Drive in Shrewsbury was great !! Easy to make appointment online. Easy to sign in at arrival. Staff was friendly and efficient. Waiting area and lab area very clean.”
7:30AM - 12:30PM 1 - 4PM
604 Main St Lower Level, Shrewsbury
Medical Labs
“I really appreciated that I spent just one minute registering, two minutes waiting, and five minutes providing my sample to a charming doctor.
The test results were ready the very next day.
And they pleased me as well.”
7AM - 2:30PM
157 Union St, Marlborough
Medical Labs
“Drug testing was well done! It is inside an hospital that has bad reviews. I suggest going as a walk in in the morning. Plenty of parking space. Masks required as of Apr 15 2023.”
1:30 - 4PM 7:30AM - 12:30PM
154 E Main St, Westborough
Medical Labs
“Larissa and Yarisa were friendly and professional. No issue at all with my veins rolling and no pain at all.
The check in was easy and fast, and I was in and out in less than 15 minutes.
Thank you ladies!”
“This location at 200 Forest St, Marlborough, MA 01752 is a corporate office and regional diagnostic laboratory.Please stop coming to this location looking to provide specimens of any type for clinical diagnostic testing as there is no patient service center ( drawing station ) here.Part of the facility is administrative offices along with shipping/receiving and there is no public access.”
8AM - 12:15PM 1:15 - 5PM
640 Bolton St, Marlborough
Medical Labs
“There was a few minute delay and it's not obvious when the bell rings, but the phlebotomist was very good at drawing blood and friendly. I love the convenience!”
“Not sure why there are so many bad reviews. I emailed customer service regarding DNA sperm fragmentation and they emailed back right away. They overnighted a kit and then the following day dry ice. They provided clear returning instructions and we had our results within 6 business days which is 1 day ahead of what they promised. Jean was our rep and she was extremely helpful, patient and kind.”
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“The team at Steris Northborough were exceptionally professional and customer oriented. The facility is orderly and clean. The reception area has chairs for sitting as well as restrooms access if needed. Healthcare facilities could take a lesson from the people that sterilize their products.”