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February 2024 by Irene
My first time shopping there. I love the clothing. But the thing that will make me return is the friendly sales people. ALL OF THEM. They made me feel welcomed.
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November 2023 by Freddy W.
Great clothes, fair prices, large selection.
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September 2023 by Douglas Hoffmann
Didn't find what I was looking for. So I asked and she brought me right to to so fri2ndly and nice I'll be back.
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October 2022 by Kishore Dasararaju
We went to get pants for our younger son. Old Navy is the store for our kids shopping. Bit expensive but like the fit and comfortable material.
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July 2022 by Rajat Goel
Literally the worst staff at any retail store I have ever been! They asked me to use my own bag ( I had a grocery bag in my hand) when I asked for additional bag! I bought 9 articles on clothing including jackets and she gave me 2 bags! Clowns operate this store!
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July 2022 by Pratheba Subramaniam
Wanted to do an exchange but the cashier if I am not mistaken her name was Ilia doesn’t know her work well. Because of her mistake I had to pay extra $9. Just went to exchange and ended up paying extra. Very unfriendly and unhelpful staffs at Nortborough Crossing Old Navy. Better to go to Solomon Pond Mall Old Navy instead as they are friendly and go out of the way to help.
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July 2022 by Anthonika Valcinor
It was awesome. Very great prices.
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June 2022 by prateek jain
very nice collection of casualwear, the staff is very friendly.
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January 2022 by Tanya Blair
Kylie at Northboro Old navy was a breath of fresh air, nothing short of awesome! She helped pick out custom outfits gifts for our girls, she really pulled through....trust me, we needed her! Thank you Kylie! Merry Christmas and God bless you sweetheart ??
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November 2021 by Andrew Size
Went looking for Christmas ideas, don't like the new setup. Couldn't find a men's or big and tall section. Looked to be all women's clothes
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September 2021 by Sri Viji
Had a bad curbside pick up experience. We parked our car on the curbside parking spot, filled all details and was waiting in the car. Two old navy store associate came out of the store & started shouting from the store door, she needs to see your license. Of course, we understand you need to see the license. Usually store employees come near the car, verify all the details, scan and drop-off the order. You just don’t randomly shout from front of the store. Better learn from other retailers how they offer better customer experience for curbside pick-ups. Instead of offering such a poor curbside experience better say in store-pick up only.
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September 2021 by Srimathi Vijayan
Had a bad curbside pick up experience. We parked our car on the curbside parking spot, filled all details and was waiting in the car. Two old navy store associate came out of the store & started shouting from the store door, she needs to see your license. Of course, we understand you need to see the license. Usually store employees come near the car, verify all the details, scan and drop-off the order. You just don’t randomly shout from front of the store. Better learn from other retailers how they offer better customer experience for curbside pick-ups. Instead of offering such a poor curbside experience better say in store-pick up only.
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September 2021 by rakshaka karthikeyan
Kids collections are good
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July 2021 by T J
Always a good selection of clothes at great prices
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May 2021 by Jennifer
Prices seemed high for clothing made out of rayon, nylon and polyester :/Good selection for ladies trying to hide their fat arms
