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March 2024 by San O.
I called and asked if they could take my dog today, last minute, for a clip and bath. The young woman was very friendly on the phone and said to come up. I was pleasantly surprised at the atmosphere and the greeting., very different from one of their other locations. They were awesome, they did an awesome job and I forgot to tip, which I'll be making sure that is taken care of tomorrow! Thank you for a great experience!
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March 2024 by Thomas S.
Took my 11 month old Shihpoo in on march 1, 2024. Arabella was the groomer. She seemed ok but now that I look back I can see that it would not be. My little Fenway cowered behind me when she approached and he is normally a friendly dog. That should have stopped me there. I knew he was matted and it would take longer. She said it would be 4-5 hours. I explained to her that he is still very much a daddy's boy so please break up the session if need be. She called at 12:45 and said to come and pick him up. As I expected he was anxious to see me. I expected him to be cold since he was used to a lot of fur. It wasn't until the next day I saw the trauma she had inflicted on him. He was scared, cold, itchy and constantly licking his scrotum. By 3/4 his penis was enlarged. taking him to the Vet, we found he had an infection in his scrotum and he still shied away from people. He is now scared of his leash and will always cower away from strangers. I don't know what she did to him but I will never recommend Petsmart groomers again.
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February 2024 by L R
Do not buy fish here.Great dog grooming though
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February 2024 by Sarah Garofalo
I love shopping here, the staff is always exceptionally kind and helpful. I come here for all my cat needs and they always have what I need
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January 2024 by Tim Ha
Hello to those who are reading this. Avoid getting your pet groom here. My dog has passed away and I’m pretty sure the groomer had something to do with it.Not sure if it was because I didn’t tip much. I usually tip $15. My dog refused to eat or do anything really after his grooming appointment. It was a really sad moment to watch. I’ll avoid getting any grooming done at petsmart. They legit just hire anybody to do it. Some of these employees look mentally unstable to be groomers.
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January 2024 by Pankaj Saharia
Iike this place. The people working here are very friendly!
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December 2023 by Olanda Manning
Great staff, very knowledgeable. Hamster supplies
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December 2023 by Julio Pugas
Good service
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December 2023 by Brendan F.
Manager on shift has terrible attitude. Rude and unprofessional. Refused to help me sort out an order I made online for in store pick up.
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November 2023 by Rose A. Freda
They were very helpful and very pleasant and they had everything I needed.!!?
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November 2023 by Peter Hauge
Jill is a great groomer! Excellent customer service. Staff very friendly
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November 2023 by Sally Collura
Nice variety of tropical fish
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October 2023 by Leslie Wubbel
They are helpful here!
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October 2023 by Wendy Chin
Some dog foods is misplacing in cat area
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October 2023 by Michelle Bartkus
This used to be a great store, I found out a 3 days ago it no longer is. Fish tanks were disgusting, so much algae on the glass you can barely see what's in them. I bought 2 mystery snails & a fish. Got home & found the gold mystery snail was dead & due to the horrendous smell as soon as I opened the bag it had not just recently died. The blue mystery snail ended up having a parasite & died 2 days later. The fish is so far doing ok, so I guess that's a plus. I will never ever purchase anything at this PetSmart again.