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December 2023 by Sky Weir
I have been a customer of Santander Bank for over 20 years and have always been satisfied with their service. Today, they would not allow my husband to deposit my paycheck in to my savings account for me. It's imperative that he has the ability to make deposits for me as it is difficult for me to leave the house because I am my 93-year-old mother-in-law's caregiver. In addition, I work from home and need a bank that's easier to work with. I will be withdrawing my money and closing all accounts with this bank. They no longer serve my needs.
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October 2023 by Richie Dee
I don't understand all the bad reviews. I've been with them for 4 years. Very satisfied !
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March 2023 by Dave Scout (Cuzindave)
Horrible Bank All Around. Went this weekend to deposit Cash Into my Acct, And the ATM took It with no Receipt Or any Confirmation. Said Tech Error. Really?? Where's my Money?? Talked to the manager and was told Ill have to wait until Monday. Oh really? This is roughly the 5th time this bank has stuck it to me between the ATM and charges As their System updates horribly. Once my transactions are cleared, Im done with Santander!
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March 2023 by Dave Scout
Horrible Bank All Around. Went this weekend to deposit Cash Into my Acct, And the ATM took It with no Receipt Or any Confirmation. Said Tech Error. Really?? Where's my Money?? Talked to the manager and was told Ill have to wait until Monday. Oh really? This is roughly the 5th time this bank has stuck it to me between the ATM and charges As their System updates horribly. Once my transactions are cleared, Im done with Santander!
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July 2022 by Adam Silva
Nice friendly staff. App is complete trash, facial recognition never works and is buggy. Isn’t the future of banking online Resend password code never comes through. 1997 -2022
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April 2022 by Aleksey Chaika
No customer service whatsoever! Was trying to make a simple change to the account. Two weeks gone, nothing has been done. Calls and emails never returned.Thinking about moving my account to different bank.
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October 2021 by Grace HP
Very horrible service, the attitude of the teller was terrible.
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January 2021 by Brian m
For the past several months when I visitd this branch, 2 of the tellers are not wearing facial coverings. Denise routinely has her mask below her nose and the neck sleeve Harvey wears is usually slipping off his face. Today when I walked in, both Denise and Harvey had there mask & neck sleeve below their chin and didnt even make an effort to cover their face until a second customer walked in. The other teller and the 2 others sitting at their desks had their masks on. If you have to visit this branch use the drive through or make sure you have a good mask on
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January 2020 by Cynthia G.
Really hard to do business with. Most banking today is getting easier... not here. I found Denise particularly angry.
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November 2019 by Peter Martino
Very nice staff. Gave my son extra lolipops and a coloring book because it was his birthday.
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September 2019 by A M.
Terrible bank. Run be terrible people in upper management. They don't help customers, they're only in it for the sale. Completely unethical.
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March 2019 by Tru S.
The people are nice but the app won't do what it's supposed to do. I haven't been able to deposit a check using the app once since opening an account no matter what I do. I've used a dark background, moved into well lit areas (even though it forces you to use the flash) and still, no success. I hate that it says you can take the picture yourself manually but doesn't actually provide the option to do so, which means you don't have the time to set it perfectly before taking the picture, it just snaps whenever it wants so you have to keep going again and again. Aggravating. Please fix this. I chose this bank because the hours are infinitely better than all in the area.
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February 2019 by Mars Maloney
Staff are always incredibly helpful and friendly. I've had nothing but amicable interactions and great service each time I'm here
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January 2019 by Jack R.
It's the worst bank in the world. They offer bonuses for opening new accounts then find a reason not to pay them. You have to fight for it. Their ATMs are the slowest on the planet ! I'm fighting for my bonus then I'm out of this behind the times deceitful bank.
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December 2018 by Bryan Roy
Cause you take advantage of me and have left me screwed
