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November 2025 by jeffrey G
Great experience here. Tracy was a very knowledgeable salesperson and the purchase went very smoothly.
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November 2025 by Kendra Cudhea
Love my car the experience with Tracy was wonderful
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November 2025 by S G
I recently purchased a 2025 Audi Q5, and my experience with Tracy was outstanding. She was professional, knowledgeable, and extremely easy to work with. Tracy guided me through every step of the process with patience and clarity, making the entire purchase smooth and stress-free.
Her positive attitude and friendly personality created a great buying experience, and she made sure I felt confident and comfortable with my decision. I would gladly work with her again in the future and highly recommend her to anyone considering an Audi.
Also, I have to mention Steve from the finance department is amazing to work with. He went above and beyond for me deeply grateful for all his hard work as well.
Thank you, Tracy and Steve , for making my new Q5 purchase such a great experience.
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November 2025 by Ed Palmer
Bruno Pereira and Audi Norwell, thank you for your assistance with connecting the My Audi app to our Audi Q8. Due to your quick response and contact with Audi Customer Support, everything was working within an hour. I appreciate your responsiveness and professionalism.
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November 2025 by Scott Caldwell
I had an issue with my Q3 and was a long way from home. Steve and the entire service department were able to diagnose the problem and explain what was causing the issue. All in they did an excellent job !
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November 2025 by Lee Davis
Outstanding experience! Sean O’Sullivan is excellent. Highly recommend.
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November 2025 by Maggie Way
Bruno Pereira was my salesman. He went above and beyond to provide an excellent sales experience for me. Can’t recommend Bruno highly enough. I live 60 miles from the dealership and it was worthwhile for me to buy my car at Audi Norwell despite the distance. First class treatment. My time was respected and I got a great deal.
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October 2025 by ST T
My friend and I went to this dealership to look for a car, and we were lucky to have Tracy as our salesperson. She was super professional, friendly, and patient — we visited a few times, and she always took the time to answer all of our questions without any pressure.
Tracy and the manager Baher worked really hard to get us an amazing deal — honestly the best price we could find — so we placed a deposit and signed the contract that same day.
Unfortunately, when we brought our old car back the next day for a trade-in, we got into an accident right in front of the dealership. We were so stressed and didn’t know what to do, but Tracy and Baher went above and beyond to help us. They even agreed to take our damaged car at the original trade-in value and made sure we could still pick up our new car smoothly.
We’re so grateful for everything Tracy and the team did for us. Highly recommend this dealership — ask for Tracy, she’s the best!
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October 2025 by Dan Zhou
Sean Townes at Audi Norwell is a class act! I told him my situation and he jumped up to help me out. I wouldn’t have gotten out of the tricky situation I was in if it wasn’t for him!
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October 2025 by Mike Mulligan
When the time came to trade in my ML 350 I wanted to try a different luxury vehicle. I did my research and decided upon a CPO Audi Q7. I worked with Jeff Johnson. He was amazing. I was very specific on the color, type of engine, and other features that I wanted. I knew it may take some time to find the right vehicle for me. Jeff was extremely patient. He kept me updated on any/all vehicles that came in to the dealership that potentially met my needs. After about a month and a half I decided to purchase a 2025 CPO with low mileage. I've had the Q7 for about 2 weeks and am extremely satisfied with it. Thanks Jeff for all of your help. I really appreciate it!
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October 2025 by Christine Lynch
This is the second time we have purchased a vehicle from Audi of Norwell and we could not be happier. This time we worked with Tracy. Tracy was friendly, extremely knowledgeable, answered every question we had and went above and beyond to make our buying experience smooth and stress free! If you’re looking to purchase an Audi, this is the only place you need to go! We will be back!
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October 2025 by Andrew Wheeler
Coming up on 10 years living on the South Shore and 10 years leasing vehicles from Audi Norwell. My wife and I have had a Q3, a Q7, and multiple Q5s and SQ5s. Last week I turned in my ’23 SQ5 for the all-new ’25 model — and it just might be my favorite Audi yet.
For nearly a decade, I’ve worked with George Proto, and I can’t say enough about him. He’s incredibly knowledgeable, always goes above and beyond, and genuinely cares about making sure I’m taken care of — not just during a sale, but long after. He checks in regularly and makes sure everything is right, every time.
I also want to recognize Sean Townes. While he isn't my primary rep he recently went out of his way to help me troubleshoot some challenges setting up the MyAudi app for my new car. He was patient, thorough, and had me up and running in no time.
After 10 years of working with the Audi Norwell team, I can confidently say they deliver a top-tier customer experience. From the moment you walk in to long after you drive off the lot, they make you feel like part of the family. Highly recommend.
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October 2025 by David Ekelund
Sarah was excellent to work with on our new purchase of a Q5. She was in touch with me on every phase of the transaction.
Her attention to detail made for a smooth experience!
Thank you, Sarah!
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October 2025 by Greg Laffey
Drive an A3 Audi with about 48,500 miles on it. The passenger side door handle came off so I went to Audi in Norwell with handle in hand and asked if they could fix. After service looked it over informed me the repair would cost $1400, which really surprised me. Said need to order replacement handle, remove door panel, have it painted black at a body shop…..Based on the $1400 quote I decided to try another option and stopped by a friends house ( mechanic type) , handed him the two part handle…he did a Quick Look on u tube for repair method, no door panel removal suggested and within 60 seconds the door handle was reinstalled and working fine!!!! SAVED $1400!!!! Went back to dealer to explain, recommend they review with technician who looked at car and requested my $219 inaccurate diagnostic fee be credited, which they did after inspecting handle to see it was working fine. My advice, on expensive repairs at Audi on Norwell, get a second opinion and when using their service department hold onto your wallet!!!
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October 2025 by Karin Hagler
I had my best car buying experience to date purchasing a new 2025 A5 Sportback at Audi Norwell. And, I had a stellar experience working with Audi Brand Specialist Jeff Johnson. Jeff was approachable, knowledgeable, accommodating and a pleasure to work with while I navigated my way through the purchase of a new vehicle. He goes the extra mile to genuinely ensure you are confident with your purchase, and comfortable throughout the experience. He made the experience of purchasing a new vehicle as stress free and seamless as possible. If in the market for a new Audi I would highly recommend seeking out Jeff Johnson!
