New England Spas Norwell is a family-owned business providing a fantastic experience from beginning to end. Customers report being very impressed with the sales and service. The sales experience is described as very informative, no pressure, and helpful in selecting the perfect hot tub. The delivery and installation teams are consistently noted as being on time, professional, super helpful, and a pleasure to work with. They provide detailed instructions and explain everything needed for setup. Service appointments are scheduled timely, with technicians described as hard working, positive, and professional. The company is highly recommended for its exceptional customer service.
Great service by Mark de Fiori. Extremely knowledgeable, kind dependable, and is very patient with teaching the ins and outs of owing a Spa. He is very informative and helpful. I love good customer service and he stands out I highly recommend New England Spa and Mark Di fiore
February 2026
Just had our new infrared sauna installed by New England Spas in Natick. Vicky helped us in choosing the right one for our needs. She was very thorough and helpful throughout the whole process. The delivery and installation crew Antony, Aneurys and Dan was so great and efficient. Five star service from beginning to... read full comment
January 2026
My wife and I received our hot tub today! Antony, Aneurys and Jose made the delivery. These guys did a fantastic job from start to finish. They were very professional, polite and meticulous with the setup and installation. Thanks again guys!
