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January 2024 by Tracy Morris
Alex, of the Avis locations - Norwood Airport / Dedham Holiday Inn, is the BEST! Alex delivers top notch customer service, and always accommodates my transportation needs with the most optimal vehicle. Renting a vehicle with Alex is the most enjoyable experience, and I have been doing so for years. Every vehicle is not only safe, but in fantastic condition. You will be doing yourself/your family a favor by renting from Alex at Avis...5 stars hands down!
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December 2023 by Akhilesh Prajapati
The worst experience I ever had, first of all I did not get the car which booked online and instead I got an electric car, I drive a lot and electric wasn’t covering enough miles before the next charge and than they old guy sitting over there doesn’t even know what he is doing and even after telling him something he did the opposite of what I wanted and later he started acting that he doesn’t know about it. When you will go there you will figure out from his face that he is not the right guy to rent a car from. Go check another Avis / Budget but not here.
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October 2023 by M
I was impressed by the efficiency and the wide range of vehicle options available. Returning the car was a breeze, and I'll definitely choose this location for my next rental. Highly recommended!
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August 2023 by J Shaw
Highway robbery. $100 "daily rental" got a $75 "extra hour" charge for 1 extra hour, so the total bill after taxes and fees was over $215 for 25 hours. I'm sure this was disclosed in advance, but I never read the fine print (rent cars 2-6 times/month) and the customer service person was completely unsympathetic when I complained and could have cared less. I will NOT rent here again!!! Nor from Avis unless that is absolutely the only option.
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May 2023 by Joe Hickey
The staff at the Norwood Avis are great. Always quick, friendly, helpful, and provide a professional experience. Highly recommend this hidden gem of a rental location.
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April 2023 by Marc B
Level of customer service is unrivaled. They are by far the best out there.
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January 2023 by Allen M
Tom at the front desk is THE BEST! I’ve encountered nothing but fabulous service here. Avis has an imperfect system, and nobody here can change that — but darn it if Tom hasn’t gone above and beyond to do everything he can for me and my rental every time.
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November 2022 by Mike Jenette
Started off with an amazing price got to Avis and was greeted immediately . Got a very nice Ford Mustang was perfect ! Comfortable heated seats brights go on automatically when needed loved it also great on gas . Drop off was east pulled up to air port droped it off was check really quick and I was on my way east as can be . I will use them every month I travel thank you for the amazing service.
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October 2022 by David HOBSON
Everything was Good But the Agent did not know how to include my Veterans Advantage Discount; could you please send me my Discount?
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October 2022 by Christian Junker
The process of picking it up and returning it was good but the car was dirty on the inside and we got it with low tire pressure.
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July 2022 by Nancy ODonnell
A vehicle that was rented was stolen and they build my credit card anyways they should’ve went through their insurance but They are billing my credit card anyways for the usage I did not have it for a lengthy time I think they are awful I would never read from them thanks to my daughter she set this up. I don’t know no word neither do I know Avis Rent-A-Car but I think they are awful people to work with
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July 2022 by Praveen Kumar
Best Experience renting at Avis Norwood. Tom was fabulous!!
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June 2022 by Emily Carter
Excellent prices! I came all the way from Boston to rent a car for $75. Thanks Norwood Avis!Only note is the guy who helped me out seemed genuinely perturbed that I returned the car an hour late, and I know y’all don’t pay him enough to act like that. I recommend a deep breath.Otherwise, the car was great and had great amneties! Thanks!
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June 2022 by Ken Ng
Truly Tom is the best. Getting here is a bit of a detour but running into Tom justifies all the hassle.Probably my best rental experience thus far. Thank you Tom.
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May 2022 by Allen MacLeod
Tom at the front desk is THE BEST! I’ve encountered nothing but fabulous service here. Avis has an imperfect system, and nobody here can change that — but darn it if Tom hasn’t gone above and beyond to do everything he can for me and my rental every time.