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June 2024 by Eole Kelly
Horrible
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May 2024 by Aolani Brown
Called this location as it is 24 hours, and i needed to get important patient information, for a patient at this pharmacy. After waiting on hold a man answered the phone and before I could get out what i needed i was placed on hold without being told another 10-15 minutes went by and the same man picked up, i started to explain why i was calling and he hung up on me. I understand the pharmaceutical business and know how busy retail is, however it is very unprofessional and shows lack of compassion towards sick patients. I will be following up with this matter, with a call to corporate tomorrow
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April 2024 by Jeff Gerber
Pharmacy is fine but since most items are now locked or an alarm goes off because item is behind plexi I’ll just order from Amazon. More of a hassle to go there….
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April 2024 by christina kapsaskis
Nathan the pharmacist is so RUDEnn he needs to learn how to talk to people or just don’t answer the phone and stick to putting pills in bottles!!! Also he and his staff should read scripts better because they fill your prescription with the WRONG thing!!! Careful people it could be dangerous!!!
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April 2024 by Sherley Jules
I went to CVS on Nahatan Street in Norwood around midnight to get a few pills to tide me over until I could refill my anxiety medication. Unfortunately, I encountered a pharmacist named Edd who was very rude and unhelpful. He wouldn't even speak to me properly when I dropped off my prescription, and he threw the medication bottle at me when I handed it to him. Later, when he told me they had emailed my doctor to renew my prescription, he yelled at me for no reason. When I asked for his name, he rudely replied "Edd" with a mean look on his face. This experience was really upsetting and I felt compelled to share it.
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April 2024 by Matt Ferran
I wasn't able to get the name of the pharmacist handling my prescription, but he was the most unhelpful pharmacist I've ever encountered. My issue was an easily resolved issue within their own computers, but the pharmacist refused to let me give him the information he needed and also refused to talk to my physician until I went and stood there in person. Thankfully another staff member was willing to actually answer the phone and put my physician on with the pharmacist. After almost two hours dealing with the situation, the pharmacist then decided it was time to tell me they didn't even have the medication in stock. I will be calling CVS corporate about his behavior - he was also incredibly rude to the physician. Thankfully at another location in downtown Boston they were able to quickly (15 minutes) resolve the issue in their computer system and get my medication prescribed. Downtown Crossing CVS also attempted to call the Nahatan location for some information and no one answered the phone, which seems to be a normal thing for them.
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March 2024 by Boris Yovchev
Seriously understaffed and slow moving pharmacy. Waited 45 mins in line for a prescription that was already filled. And then it took another 10 mins once I got to the front of the line for the pharmacy tech to locate the prescription. Awful!
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January 2024 by The Savage
PJSo nice very helpful
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January 2024 by Lalit Golani
rude staff, pls save yourself find another pharmacy, very bad experience. I think the staff is immature or very young or did not get the training to deal with the customers. I was inquiring about a medicine for my child and just do not ready to listen to me what kind of medicine which strength I am inquiring.
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January 2024 by mary ann gangemi
I just needed some info. I called the front end of the store and let it ring, and ring, and ring; no one ever picked up the phone. Called back and let it ring and ring, still nothing. Ridiculous
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December 2023 by Michael B
Pharmacist Are always ignorant ?
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December 2023 by Tia
Pharmacy is seriously understaffed! Extremely long pharmacy line. I waited 1 hour for a prescription that should've been filled in 20-30mins. I even thought it would be ready by the time I drove from Walpole but NO!!! Absolutely ridiculous! 1 pharmacist & 2 pharmacy techs is NOT enough for a 24 hour pharmacy.
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October 2023 by owzatagain
Trying to drop off old Rx. Bin is always locked ^"temporarily closed". Have tried over multiple months, but it's always closed. Pharmacy will not accept old medications either. If you're not going to empty the bin, take it away!
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October 2023 by Helena
Too many items that I needed to purchase were locked up. The employees were doing the best they could to help everyone, but the lines and wait was too long. I left and purchased what I needed from Shaws next door. I get you're trying to combat theft, but it's FAR too great of an inconvenience to your regular paying customers. Can't say I'll be back until you implement less inconvenient loss prevention measures.
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October 2023 by Riley W
Don't trust this location
