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July 2024 by Mike Herlihy
Customer service is terrible Impossible to talk to a person
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December 2023 by Alissa Bourne
My husband needed to drop off an international package, and the team there was super helpful getting all his customs documents and label together--so much so that he mentioned how nice everyone was when he got home.Fast forward to two days later, we cannot find my husband's bag, and we're back-tracking his day. Al at FedEx kindly and quickly assists us in tracing the bag's whereabouts. So helpful and above-and-beyond the kind of assistance I feel like we would've gotten anywhere else. Many many thanks again!!
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October 2023 by Otis Red
Patrick was a great help and amazing customer service. He assisted me in mailing off very important documents and didn't have any trouble with helping me solve my issue. Amazing customer service.10 ?✨✨✨
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August 2023 by Knight Rhoden
Sometimes you can tell that an employee is the type of person that is the backbone of a store or company. That's what my impression of Patrick was after he swiftly helped me get an important document printed and signed.The attachment I tried printing via the self-service printer wouldn't print due to it being a .html file which wasn't supported, so Patrick loaded it up on his own computer, printed it out for me and kept me engaged via excellent dialogue. I borrowed his pen to sign the document with and now I have the job. Thank you Patrick.People like him are what keeps companies going on the ground level. Upper management would be wise to scoop him up and take him a bit higher. He's too well spoken, knowledgeable and driven to be utilized as a simple floor level associate.
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July 2023 by Suprabha burnwal
Long curled hair boy is so amazing and great hospitality in accepting the documents!
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May 2023 by Bibek Banerjee
These guys are exceptional in their attitude and willingness to help! They are a full fledged fedex shipping center but we just needed printouts urgently. Patrick was welcoming when we called late evening on Friday and DANNY went out of the way to help us with a genuine smile. You rock!!
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October 2022 by Nicole F
Great Service! I went into this FedEx and was immediately greeted with a smile from the gentleman working (rarity in and of itself). He was quite busy and my request was to print something immediately, although he had other orders he was working on he stopped to help me accomplish my task quickly and professionally. He was so kind and helpful.
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September 2022 by Ann-Marie Ford
It is so nice to be treated so kindly, and that is how my husband and I were treated at the Norwood , MA location. Matt went out of his way to offer great advice about out printing needs. The work was well done and the service was great!
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July 2022 by J Jasne
Already had my label printed so I was in and out in less than 3 minutes.Most of that efficiency was because of Jayson, an employee who walked right up to me and politely offered help even though I wasn't looking around for it.Keep up the great attitude please! That was amazing
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April 2022 by Paul V
Friendly and helpful, Rhiannon and her team have been our go-to for several years now. A great small business resource.
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January 2022 by Jennifer M George
Very helpful staff and fast service. The front desk lady very kind.
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November 2021 by Steve Petrosh
Fedex is bad at listening to instructions
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July 2021 by Adam Korzeniowski
Fantastic service. Very helpful. I appreciate how the Manager (female) takes their time and helps make sure your package is packaged secure and you can leave worry free. Fed Ex over UPS anyway of the week.
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May 2021 by Rola Ghanem
Five stars for the staff at this FedEx location on Providence Hwy, I have visited them at 4:45 pm today, I am very pleased with the service! I had to buy prepaid labels and this is my first time doing that, so one of the staff members helped me do this even that this is a self service thing. She stayed with me all the time and answered all my questions until I finished the whole process and she was helping all her fellow staff members with anything. She was so patient, smart and helpful, I admire her as a person a lot!
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March 2021 by Michael Bigelow
Very helpful staff and fast service.
