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January 2024 by Mike
Great, friendly staff and a clean organized store!
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January 2024 by Wai Lai
New clean store and friendly staff. I love Harbor Freight products. In this current economy, their prices just can't be beat.
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December 2023 by Jim Little
Harbor Freight has become my go to place for small and big tools. The service is much better than what I have had at some of the other bigger stores
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November 2023 by Anthony W
Purchased a gas 2' water pump with everything i needed to use, I/O hoses etc.. 2 weeks ago, spent just over $500. cashier put a black Friday sales flyer in the bag as i signed up for a membership.In the sales flyer, the pump I just bought would be $100 less the week of Thanksgiving. Immediately called the store and was advised to hang onto the pump, dont open it, and bring it back Monday the 20th to return/buy as their return policy is 90 days unopened with a receipt.Went back today and Sabrina store manager would not honor what i was advised. Would only let me return the unopened pump and not let me purchase same pump at $100 less, sale that started today.Drove down to the Attleboro store and bought the same pump at the sale price and another $300 in pump accessories.As a manager, i hope part of your salary is on a commission basis. Happy Holidays
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November 2023 by Dany C Abdallah
Nice store, welcoming staff, and a wide variety of tools with a very affordable price.We're lucky to have it in Norwood, route 1.
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November 2023 by steve diperna
Called here today for a discontinued toolbox. A woman with a cool Irish accent was so patient and kind with me on the phone while I asked her to look up several different sku # to see what they had in stock. When I arrived, the same woman, Rachel, was just as kind, patient and thorough in person as she was on the phone. Jess, the woman who rang me up, was super friendly and kind. She engaged with my 6 month old son who I was carrying and made him smile. When Rachel and Brian were loading my purchases onto my trailer, Brian and I engaged about the device he used to bring the toolboxes outside, he was also kind and friendly. I had a wonderful experience with this purchase, and it was also my birthday, which made the experience even better! I'd make this my go to HFT if it wasn't so far from my home. But I'll be back to shop when I'm in the area!! THANK YOU!
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November 2023 by Kevin Dowd
They do a great job, plenty of help to keep on top of things.
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November 2023 by John Sandell
Fantastic and diverse inventory. First time in and was very impressed.
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October 2023 by Tough S.
Again this store proves to be a horrible place. I stopped in to get 2 10,000 pound trailer drop legs. Gave gal the ticket and she brought them to the register. I also had another couple items. Waiting in line, the girl says after I check out to pull up next to the front door. I said I'm parked next to the front door, but according to her that wasn't good enough. I needed to be in the yellow stripped area. I said ok, I'll just carry them out. She then explained I'm not allowed to carry out the items I'm going to pay for, after I pay????? I promptly commented on this asinine rule, put the other items I had on the nearest shelf and walked out. I purchased 12K units from EBay for little more.After three different visits to that store it is apparent it is managed by a very annal control freak.Have a good time, I'll continue visiting the other 2 stores that are normal.
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July 2023 by Edison Peguero
They have alot of greats brand that people don't know that are really good. Their original brand
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July 2023 by John Owens
First time I was in this store employees were very helpful and pleasant. I will be going back!
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June 2023 by Rob Russo
Good selection of tools for the more casual users and DIY. There is a new location in Norwood which is well stocked and sometimes well staffed. I was there today and I had to wait 10 min to.check out (with 1 item.mind you). I mention this because there were 2 only registers open and 2 other employees watching as the lines and wait grew.
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June 2023 by Paul Sudman
DON'T LOSE YOUR RECEIPT!If you are going to be buying something that there may be a chance that you might have to return it, make sure you don't lose the receipt. They will NOT refund your money or give you a merchandise credit unless you have your receipt! When I told them, just look it up, you have my information. They told me sorry, we cannot do that! Really............
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May 2023 by Quazi Hoque
This brand new store is very well kept and organized. The employees were extremely helpful when I was looking for something and the cashier even helped me save a few bucks by finding a coupon for something I was buying. The prices for comparable items are much cheaper here than the big box stores. The tool quality is also great for hobbyist and prosumer grade products. I feel like a kid in a candy store at HFT and I'm glad I don't have to drive to Brockton or Braintree anymore since this location opened up.
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May 2023 by Jamie
Went in for an air hammer and some chisels and a 3 jaw puller. They don't carry chisels so to buy an air hammer was useless. Also ive already broken the puller 1st use. I guess you get what you pay for. All in all wasn't a great experience. Atleast for those 2 items anyways
