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February 2024 by Barb Walsh
Very satisfied with my experience. Easy and quick.
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February 2024 by Gustavo Borrero
Always does a great job
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December 2023 by Michelle
Met with Edith Weiner and cannot even say enough about how great she is!! She spent 3 hours with me and stayed late and was beyond helpful and sweet. I will definitely be back and I'll be requesting her. Love Edith!!!!
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November 2023 by Cindy Bootier
Unbelievable!!! I have been going to Block in Norwood since 1996. Last week I scheduled an appointment for 2:00 today (10/12/23.) When I arrived, there was no one at the desk. I waited 2 minutes and someone stepped out and I told them I had an appointment with a specific person. He told her that I was there and I could hear her say “No! No! You did her last year so you do them. I told the gentleman that I really wanted the specific person and was told that even though I had an appointment, she didn’t have time for me today and that I would have to reschedule for sometime next week! I traveled 45 minutes just to be turned away!!! Time to go elsewhere I think!!! ?
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July 2023 by High Flyers High Flyers
Joanna rahilly was so professional helpful and knowledgeable love going to deal with her
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May 2023 by ron mahoney
They were quick and responsive, and answered all of my questions. Joanne was an incredible help. Worth every cent, more friendly, and easier to work with than TurboTax.
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April 2023 by Maura Clow
H&R Block made best use of my valuable personal time by doing my taxes rather than me spending hours doing it myself!
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May 2022 by Nick Coleman
This is the first time I decided to save myself the time and effort of doing my own taxes and unfortunately going to HR Block was a mistake. It was very expensive, unprofessional, and I wound up doing a ton of work myself (including correcting mistakes).The reg flags started immediately - I scheduled time to talk to a tax pro online but they had me down for "drop off only" so I got very limited time with the tax preparer. At this first meeting I was told I could not be given a price until the work was done - the advertised upfront pricing is a myth.My return changed hands to another preparer at some point and all my info was lost in the process. Nonstop emails and phone calls were required for me to re-explain my tax situation and correct costly mistakes.Ultimately the preparer couldn't answer all of my questions and I had to do more research on my own - more time sunk into a service I spent over $400 on. Worst of all, I provided all this feedback directly and was ignored!
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May 2022 by Doris Pierce
I had a terrible experience this year with H&R Block and got charged a very high fee for the terrible experience. I submitted my paperwork on April 6 and the return wasn't ready to sign until April 16. I sold a house this year and had all kings of questions about the return. The person who did the return told me she would explain things to me and would call me when the return was ready. I never heard from her and repeated calls to the location were never returned and sometimes were never answered and I was left on hold for a very long time and had to give up holding. When I went to pick up the return I was told the person who had done it was sick and not only could I not talk to her about it, I couldn't talk to anyone about it and I had to sign it without knowing what I was signing and pay the $645 fee without knowing a) what the return was all about, b) any of my questions being answered c) what the answers about the house being sold were all about, etc. I was very upset.
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May 2022 by Susan Mitchell
Ravi is knowledgeable. Unknown to him my return next year will be slightly more complicated.
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May 2022 by Patrick Deery
Awesome professional service. It's why I keep coming back every year!!
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May 2022 by Colleen McCready
Your employee filed the wrong year and blamed me even though it has the year in bold writing all over my documents.
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May 2022 by Alexander Dixon Sr.
Very helpful and they communicate well with you
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April 2022 by Randall Barish
My taxes were handled with total professionalism and accuracy, as always.
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July 2021 by Leemarie Bernardo
Eberle was informed, efficient & worked well under pressure.
