Jack Madden Ford Sales Inc. has built a strong reputation over more than 60 years of serving the Greater Boston area. The dealership offers a wide selection of new and used Ford vehicles, providing a one-stop location for car shopping and service needs. Customers consistently praise the friendly and helpful staff, highlighting the professional and courteous service they receive. The sales team is known for making the car-buying process stress-free and straightforward, with particular praise for staff members who assist with financing and sales. Many reviewers mention their positive experiences with staff members who go above and beyond, ensuring customer satisfaction. The service department is also highly regarded; customers report quick, smooth, and professional service, especially noting the helpfulness of the service manager. Repairs, oil changes, tire rotations, and multi-point inspections are handled efficiently, with staff dedicated to making sure vehicles are well taken care of. Overall, Jack Madden Ford is recognized for honest, respectful service and a welcoming environment, making it a trusted choice for both purchasing and maintaining Ford vehicles. Their longstanding presence and commitment to customer satisfaction make them a reliable dealership for the community.
Great experience, Clyde Castro is an amazing salesmen. Helped us find the exact truck we needed
October 2025
Great experience from sales through deal closure. The staff was very easy to work with and helpful, especially Max on the financing side, and Leo on the sales end. Would highly recommend for an stress-free car buying experience.
October 2025
Top notch dealership. Polite, courteous and HONEST staff. Ask for Leo K. a true gentleman and a scholar. You will be in great hands!!!
