Jack Madden Ford Sales Inc. has built a strong reputation over more than 60 years of serving the Greater Boston area. The dealership offers a wide selection of new and used Ford vehicles, providing a one-stop location for car shopping and service needs. Customers consistently praise the friendly and helpful staff, highlighting the professional and courteous service they receive. The sales team is known for making the car-buying process stress-free and straightforward, with particular praise for staff members who assist with financing and sales. Many reviewers mention their positive experiences with staff members who go above and beyond, ensuring customer satisfaction. The service department is also highly regarded; customers report quick, smooth, and professional service, especially noting the helpfulness of the service manager. Repairs, oil changes, tire rotations, and multi-point inspections are handled efficiently, with staff dedicated to making sure vehicles are well taken care of. Overall, Jack Madden Ford is recognized for honest, respectful service and a welcoming environment, making it a trusted choice for both purchasing and maintaining Ford vehicles. Their longstanding presence and commitment to customer satisfaction make them a reliable dealership for the community.
Jack Madden Ford is the best! Gary Brigham is honest, thorough and always has a smile. Everyone in the showroom it’s so nice and helpful. Thank you very much. I love my new truck. It’s been transformed as has Gary as I learned he just retired after 40 years. We love you Gary.
June 2026
bought a f150 this week, sales guy Zach was super easy to deal with, i was in and out in short time, decent deal, quick paperwork, no BS, credit guy was easy to work with not a bunch of pressure to buy extra shit. Smooth experience, well run place. I will buy again from them.
June 2026
Got 30,000-mile service this week. Asked to check squeaky front door. Still squeaky. 2 years in row.
