MedMinder

Pharmacies
Hours: MedMinder is a medication delivery service that provides a smart device to dispense medication, making it easy to take and refill. The pharmacy manager and customer service representatives, like Jessica, are described as super helpful, friendly, and always available to assist with changes or questions. They go above and beyond to ensure a great experience, with quick response times and professionalism. The service organizes medications and ships them on time, so customers never run out and always have more than needed. Some initial downsides included long phone wait times and issues with medications from multiple doctors arriving in prepackaged monthly boxes, requiring self-dispensing. However, wait times have improved significantly, and all medications now refill at the same time to be packaged together. Customers with family members who have Alzheimer’s and dementia find MedMinder a godsend, noting the pharmacy calls before delivery to confirm no medication changes. The machine, customer service, and everything else are considered awesome and brilliant, with one reviewer likening the idea to the invention of the airplane and car. Overall, MedMinder is much appreciated for its superior customer service and reliable support.

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1. Norwood, Massachusetts