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January 2024 by Robyn Duffy
Jen, in the Design Dept. and Matt, in the Operations Dept. at Metropolitan Cabinets & Countertops were so great to work with from the minute we walked in their showroom until the countertops and cabinets were installed in our home. They both were very patient and addressed all of our questions and concerns. Their team was meticulous, every detail was reviewed and explained. The contractor and designer they recommended were equally great to work with! We love our new kitchen!
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March 2023 by C Smart
Marie designed a gorgeous kitchen for us as we renovated our old 1966 kitchen. We love the excellent quality of our new cabinets and the look! They are beautiful and the hardware works perfectly. Very sturdy construction and finish. Love these cabinets and loved working with Marie!
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March 2023 by Jason LaGorga
Marie Kennedy at the Norwood location is a pleasure to work with and all of my clients leave feeling confident in their new kitchen design!
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March 2023 by Lori Cohen
if I could give Cynthia Gleason a ten-star review I would. She is an amazing designer, consultant, and patient human being. Even though we had an architect it was Cynthia that pulled the entire kitchen together. Every detail is perfect. Style, colors, slab, handles. We've been living with our kitchen for a year now and every day we are amazed by its beauty and functionality.
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March 2023 by Scott Curtice
Great customer service and quality of materials.
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March 2023 by Nicole Gois
The team at Metropolitan Cabinets and Countertops are incredibly knowledgeable, are there to answer any questions, and easy to work with. We are now working with them on our third project. We purchased the standard line for one project and one project was custom. We have been SO happy with the quality of their craftsmanship. Their designers truly listen. Our kitchens and baths are beautiful. We just finished our latest design with Pedro. It is a large project where his knowledge of design and function helped create plans that we cannot wait to enjoy. Bridget is a master at helping choose cabinet finish, countertops, tile and accessories that bring everything together. She was amazingly able to narrow down selections based on our vision and show us additional choices that we might not have considered.
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March 2023 by Nina Seed
I continue to use MC for my countertop projects with clients and am very happy with the excellent level of knowledge, service and execution by the whole stone team.
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March 2023 by Karen Vincent
I went into the showroom overwhelmed with the selection of products Metro had. Bridget was very helpful in helping me pick out beautiful countertops for my new home. I left feeling relieved and very happy with my purchases. I would highly recommend Bridget!!
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March 2022 by Michael Powers
Great everything. Seriously.
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March 2022 by Hemayat F. Nabiel
We have yet to have our granite dining top installed but I simply had to write this review now. After searching, and searching for weeks, Metropolitan was recommended to us by Marble & Granite Inc. (they're in the neighborhood, another great business). We walked in, asked for help and were introduced to Sarah S. (shortening last name for privacy). We could not believe our good fortune. Sarah is not only an incredibly kind person, she is also very knowledgeable and incredibly helpful. She listened to us first, then proceeded to make suggestions that were in our best interest (in other words, not pushing us in a direction that would be profitable to them only). We are confident that the piece we picked out will arrive in the condition we expect it (if not better) and will be installed with the same care and attention we received from Sarah. Oh, if you have any technical questions, I'm sure Sarah will call in Will, another kind human being who was more concerned about making sure the piece would actually work for us than he was about making the deal. If you're looking for a place to help you with your marble, granite, bath, or kitchen remodeling, this is the place to go (and ask for Sarah S.).
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March 2022 by N P.L.
Went in on 9/2, saw a consultant told him the colors I was interested in, later on sent him my dimensions to get quotes. He told me he was sending my measurements to the countertop department for pricing and would get back to me. Today is 9/10, nothing. Not going to chase a company for my business.
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January 2022 by Karen A.
Marie Kennedy was great to work with. She helped us with practical suggestions for our space. Our 1st floor renovation looks great!
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March 2021 by Jo Jo
If I could give 0 stars, I WOULD! Worst experience ever!! Mora Veo was the consultant that assisted us. We informed her from the beginning we needed our order asap. She continuously lost information, would use her shift availably or daughter as an excuse for why she wasn't available, horrible communication skills, didn't inform us she had lost information that she now had being waiting on, extremely unreliable. When I asked why order hadn't been placed yet she told her boss I yelled at her & then canceled our order with the ok of manager, without hearing us out. They ignored us after & took their time to refund us, I had to get my bank involved to retrieve my deposit. I was way to shocked of there lack of unprofessionalism & insensitivity. I found Mora to be super rude & inconsiderate. A lot of other people have also complained about Mora in reviews, wish I had taken the time to read it. There are plenty of other great nearby store with more variety and better reputation.
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October 2020 by Ti I.
I visited their showroom on my way back from MSI (granite distributor showroom). My sales rep was Sarah. I sent her the dimensions and the slab name and she got back to me very quickly with the price. The price was surprisingly competitive. I was expecting it to be high since they have a decked out showroom. She was able to put us on schedule for a very fast turnaround. She contacted her PM and scheduler, and got us on a very tight schedule. Other companies promised but didn't have a convincing confirmation on their guaranteed delivery. The quality of the work was incredible. There were 6 guys carrying five slabs of granite. They also left me with a sealer and a cleaning solutions. There was only one seam but the pattern and the seam are incredibly well matched and done.
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August 2020 by Georgia T.
1/15/2020 .i remodel my kitchen 8 months ago and I choose metropolitan cabinets in Westwood .Be aware of this place.They are very sneaky.The service is awful ,special one girl at the front desk named Samantha very stupid ,she is try to give projects to the designers which they don't have any and may be for a reason.When you enter the showroom the first thing they say you have a designer.She recommend us a "designer". Anna nunes She couldn' t give us ideas almost for enything except a model kitchen in a showroom. Prices are very high and they don't tell you the truth about the countertops because they want to sell quartz for example and not so much quartzite .customer be aware
