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January 2024 by Jessie Lynn
Friendly staff and quick service.Although they told me why my check engine light was on (a known engine recall I wasn't aware of, etc.) and didn't charge me, they also told me I would be fine for the next 1k miles until my oil change was due. I drove off the lot and almost immediately the check engine light came back on along with increased rattling under the hood. Two tows and 6 hours later, I need a new engine.I appreciate their service and willingness to give me an answer of "why," but I wish I would have gone to another repair center instead of being told it was "fine for now" and then ending up stranded on the highway.
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December 2023 by Kevin DeLuca
Great service, great value, very friendly folks. Needed new brake pads and they did the job in 1 day, best price in the area by a long shot - official dealer wanted to charge 4x. Would highly recommend Allen and the rest of his team!
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December 2023 by Jill Mercer
Very fair pricing and quick work. Dropped my car off at 8am on a Thursday after it had a random misfire and I could not fix it myself. Heard back by the end of the day around 4 and my car was already done. Started fine, drove home good and the problem seems to be gone. Would recommend to anyone. Friendly team and fast service. Thanks again :)
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December 2023 by Bobby Flaherty
Great experience with Allen. He was able to get my car into the shop and fix an issue the day after I called him. Will definitely be back and refer others to him.
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December 2023 by Jill M.
Thankful for their quick service and fair pricing. My car crapped the bed with a misfire while I was going to leave for work. Got it in the next day at 8am, heard back the same day at 4 that it was all set. Drove it home and it seems to be fixed well. Appreciate the fast and friendly service.
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November 2023 by Alexis F
Allen and all the mechanics at Norwood Auto Care are great! We’re always scheduled quickly and the prices are very fair. I never feel like I am being oversold and trust Allen’s expertise. We’ll continue going to Norwood Auto Care for all of our cars’ needs.
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November 2023 by David Medeiros
I recently went from a German vehicle to a Japanese vehicle and have been looking for a new shop. I have a very hard time trusting shops as a car guy but this is where I will be bringing any car I own from now on. They are extremely professional, efficient, honest, and care about your vehicle and doing the best work. On top of everything I mentioned above, you simply cannot beat their pricing. It is very fair and I have no worries that I am being taken advantage of whether it be being over charged or being told a service needs to be done when it doesn’t. Thank you Norwood Auto Care.Services: General repairs & maintenance
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November 2023 by Eddy Cannie
Allen and his team of techs are highly skilled, reliable, and always happy to work with me through routine maintenance or specific jobs I want them to handle. Never had any issue scheduling with them and Allen is always happy to accommodate my schedule with clear communication-- and the rate is more than reasonable given the quality of service. This is a no-brainer shop to bring your german vehicle or vehicle of any make or model: I can confidently recommend Norwood Auto Care for convenience, fair price, and a pleasant experience overall.Services: General repairs & maintenance
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November 2023 by Haleigh connelly
I have been a fairly new customer to Norwood Auto Care but I can always count on Allen to help me no matter what the situation and I knew this fact from the first time I took my car there. At the end of September, I hit a deer in the middle of the night and didn't realize how bad the damage was until I took a look at it the next day. I called numerous body shops that my insurance was affiliated with and after countless dead ends I requested to bring the car or at least reach out to Allen at Norwood Auto Care even though it wasn't on the list of auto shops approved by the insurance. I was able to get them to agree and I brought the car to Allen the very next day. Although the insurance took forever to come and assess my car, Allen knew my situation and how important this car is to me and was able to ensure that he could fix all the damage. It was very close to being totaled. He and his team got to working on it as soon as they could and within a week of the assessor coming to inspect it, he had the whole thing repaired and to no surprise even washed it, put all new fluid in, buffed out the drivers side headlight to match the new one, and much more. Allen is the ONLY mechanic I trust and I'll continue to refer people and spread the word about how dedicated and honest he is. Don't waste your time anywhere else, NORWOOD AUTO CARE IS THE ONLY PLACE TO GO WHEN IT COMES TO ANYTHING AUTO RELATED!!!!! ☺️☺️
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September 2023 by Jeff McCollum
My g/f's 2013 Subaru Outback's 140K miles transmission was going out fall 2021 so I took her car to a highly recommended guy, who didn't recommend fixing it and offered to buy it cheap so he could fix it up and sell it. Tried Norwood Auto Care and Allen was much more optimistic, finding a used transmission with a 1-yr warranty and doing the job for $3500; seemed much better than having to get a new car. Started leaking oil spring 2022 so I took it back and spent >$2K on repairs and the transmission didn't sound great afterwards but we didn't care as long as it ran ok. Transmission leaked oil again in summer 2022 so had to spend another >$400, so was $6K in repairs the first year; still cheaper than a replacement car but you never know the best decision for sure. Leaked transmission fluid in Dec. 2022 and Allen was very responsive to fix it for $300. Transmission went out in PA during summer vacation 2023 so we decided to not try again for a new transmission and we had to sell it to the local mechanic for $200 and buy a new car.Service: Transmission
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September 2023 by Mike Poisson
Allen and his team do an excellent job. I trust him with routine and non-routine maintenance for both of my cars.He is responsive, thorough, and always ensures that quality parts are used for each job he completes. The pricing is very fair as well.The Norwood community is lucky to have a very reliable mechanic!
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August 2023 by M 12
This place is the best! Allen & Co are always willing to go the extra mile to keep their clientele happy. Highly recommend!Services: Auto body & trim repair
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August 2023 by Laura Micele
Just had my catalytic converter replaced by this shop, picked it up today. I was nervous to get the bill because most people I spoke to told me they get gouged on the price since these parts are in high theft demand or what ever, but the price was well under what I was hearing! My car drives even nicer then I thought it would as it has over 150k on it and has been vibrating for years under my gas petal, and now it’s a smooth quiet ride. I would definitely recommend this shop to a friend, they were busy when my car went in but the work they did on it was worth the wait.
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August 2023 by Jacques
Got an oil change done it was very quick they gave me a sticker stating how many miles I need before the next one. I'm sad I didn't get the guys name but I'm never going to anyone else!
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July 2023 by Paige H.
I had my car worked on today Allan did an amazing job I had him fix my front bumper he made it look brand new I highly recommend this shop! Excellent customer service, friendly staff overall great business!