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October 2023 by Robin W. Simon
Very convenient location, all one floor with large overhead doors for easy access, an electric keypad entry for early or after hours. Staff is very friendly to answer questions. I started off with one 10 x 15 container and have now amased up to 4 with my business needs. Highly recommend them. It’s also climate controlled.
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January 2023 by Jessy JRod
Great storage facility. It is safe and they have cameras in all directions. I needed storage for a little over 2 years and the staff was so kind and always helpful! I felt at ease knowing my entire house was safe in their hands!
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November 2022 by Robert Beardsley
Well light clean and very easy to get to when needed ! Barry was very helpful and friendly. I would use them again when I need too!
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October 2022 by Kevin Fitzgerald
Clean. Easy acess
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April 2021 by William Robert
It's self storage... the place was very clean well lit , with plenty of parking, handicap accessible with bathrooms and music ?? playing in the background.
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February 2021 by Daniel Dunbar
Don't know
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October 2020 by S
Every month they charge a late fee... and only then send an email telling you you are latewith a $20 late fee. Every month we inquire as to why we can’t get a reminder email... every month theysay they send one. They do not. This is how they make money off people.Horrible. We are moving out.In addition, they have raised our rent 3 times in one year!The woman that works here... she is fairly new and is lovely. Otherwise, just awful!
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September 2020 by Shawn F.
It's decent for what it is -- a big warehouse full of storage units that's a lot bigger than you think from first glance. I was impressed when someone called me the day after I filled out the online reservation form. The woman on the phone was super nice, very friendly, very helpful. The place feels safe, even though it's a little secluded. A couple of things to watch out for: (1) Hidden fees. An administrative fee is added to your first month's rent, which I don't see listed anywhere on the website. And you'll be charged for rental insurance if you don't have it. These 2 added charges made the special online "deal" seem a lot less like a deal.(2) Hidden entrances. It wasn't until I had been to my unit a couple of times that I realized there were a number of entrances/exits (found it out the scary way, when I was there very early in the a.m. and heard noises I didn't expect). It would have been good to know this at the start because the only entrance I was shown when I came to sign my rental agreement had a big leap up to the loading dock from the parking lot and had a big incline down to my unit. This was *not* fun when it came to storing the dozen over-full boxes of books I hauled up to the loading dock and then wheeled down the incline to my unit, scared for my life as the weight gained momentum....(3) Hidden pallet carts. I was able to find one most of the time, but they weren't always put back where they were supposed to be. I had to go roaming through aisles (and aisles and aisles) a couple of times to find one.All in all, an OK place for what I needed, which was just 2 months of storage while I moved to a new place. It was convenient, the people are nice, and I felt safe leaving all my worldly goods there for a while.
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September 2020 by Paul LeRoy
Seems clean and well-run. I only met a customer to buy some wacky packages.
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September 2019 by Karen Huntoon
PLANET STORAGE COULD BE OPEN AS THEIR HOURS ARE POSTED!!!!!
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April 2019 by Luis Soto
Competitive price, staff is great and really helpful. I've recommend it to various friends who have needed a storage.
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March 2019 by Bobby B.
Have my belongings here from CA. Place is clean and organized. Staff are friendly and access is pretty easy.
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November 2017 by Diane O'Brien
New up and coming Storage Facilty in Norwood. Nice place and reasonable fares. Would recommend to anyone in Storage space need.
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November 2016 by Elizabeth Grant
Our experience at Planet Storage was excellent. Lori was so professional and friendly. She definitely is an asset to your company!
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October 2016 by Cillian Gavin
Excellent customer service walked in and laurie and Mike were very welcoming and professional. Made things feel much easier than expected. Location is new clean open and prices reasonable