-
August 2023 by KingOfWings I.
Closed last October and I'm still waiting to get my belongings out of my locker. Managers/owners have been non-existent.
-
April 2023 by Joana W.
Closed for months, no way to contact, can't cancel my membership. My kids contracted severe HFMD at the "daycare" where they chat with each other and don't interact with your kids. They also made it so I had to leave early multiple times because my child was crying- which babies and toddlers do- and they didn't want to do anything to help them.
-
April 2023 by Craig D
Love this place but it’s been closed forever now.
-
January 2023 by Michael Barrett
I don’t usually leave negative reviews but the gym has been closed for several months now without any update on when they’ll be opening, forcing me into signing a contract with another gym. On top of that, they don’t answer emails whatsoever. I’ve been trying to get billing statements for months at this point.
-
December 2022 by Bella mae
This gym is so unprofessional. They tried charging my card 3x in 2 weeks, they have been closed for over a week now and no one has called, emailed or further notice on communicating when the gym would be open again. Clearly they don’t care about their customers. Now I have to go find a new gym and I wasted over 200$ already on this gym. Don’t waste your time
-
December 2022 by mark dunn
DO NOT BUY A MEMBERSHIP HERE. It’s so overpriced everything is broken, sauna hasn’t worked in four years, basketball court is small, equipment is nice but that’s IT. Go to lifetime is cheaper and way better. Management can’t run this gym to save their lives ????
-
December 2022 by JP73
Best gym around. Quality machines and good staff. Never too packed.
-
December 2022 by General Borealis
Great gym for a great price
-
October 2022 by Jack B.
Great gym! Very friendly staff. They keep the gym & locker-room clean, and always have fresh towels. Plus it's a great workout Environment... everyone is helpful & respectful. I highly recommend this gym which is located in a beautiful town. I work out early in the morning, and left my last gym because they always opened late. But the girl who opens in the morning, Roberta, has never been late. And she always greets you with a smile & a hello. This always makes my day to see staff so professional.
-
January 2021 by Max T.
A couple of months into my workout - one day, during my workout, the general manager approached me and offered to cancel my gym membership because I dropped my weights during my deadlifting.Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym.Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout.I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case.And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulatio