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November 2023 by Nic D
I don’t even know where to start…This place is amazing, I bought a car from a dealership and had problems the day I got it… I immediately called revolution automotive and spoke with Chris(Service advisor) who from the very beginning was very polite and respectful, they diagnosed the problem immediately finding out my turbo had blown, my shocks were broken, brakes sensors were put on incorrectly and my battery was completely drained the repairs were over $6000, Chris immediately called my warranty company and went to Bat for me when I needed him, John the other service advisor was always respectful and very helpful in place of Chris whenever he was busy assisting other people etc and went out of his way to always assist me and answer questions regardless of Chris being the main handler of my claim, when it all came down to the end I had been without my car for a little while and Chris and John both were always very understanding of the fact I missed my car, Chris was out due to a family emergency on the final day and I called the shop hopeful to pick up my car, we were still waiting on the warranty company to pay, Jeff the parts manager! Picks up the phone although only handling one warranty claim ever he takes it upon himself to call my warranty company and boy did he shine! He pressured the warranty company to pay on the spot calls me up and tells me my car is ready and I got to meet the great people who helped me out in my time of need and distress. Chris, John, Jeff are by far the best interactions I’ve ever had when it comes to dealing with cars they’re very knowledgeable, understanding and respectful, you honestly couldn’t ask for more. I’ve had my car for the past few days and Andy(technician) did an amazing job with the repairs Alan(shop owner) picked great people to work for him and I highly recommend this place
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November 2023 by Stuart Rubinstein
I was looking for an alternative to the dealer for service on my 2018 BMW as the warranty had expired. I was not familiar with Revolution but gave them a try as they were local and had sent me a coupon for an oil service. I had a very positive experience with Revolution. They inspected the car thoroughly, even took photos showing tire wear and gave me useful advice about other problem areas. I will continue to have my BMW serviced at Revolution.
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November 2023 by shari klahr
I agree with everything in my original review. Revolution Automotive worked on two cars for me, and in both instances the experience was exceptional.As a new customer of Revolution Automotive I give them high praise for service, professionalism and thoroughness. John, Jason, Chris and Alan were very helpful, knowledgeable and provided me with a loaner car as my car was being repaired. My search for a new mechanic is over. I will be bringing any and all repair needs to Revolution Automotive.Services: Steering & suspension repair
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October 2023 by Beverley Jefferson
They take care of you. When Benz couldn’t or didn’t see the issue revolution was able to. They were very transparent and you can’t beat the price. The best part is the detailed plan they give you for you car. I’ve never been to an auto repair where they would rather not do unnecessary work just to make money. I had an intermittent wiring problem they got me back going when no one else could see the issue.
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October 2023 by Phil Morris
Awesome shop! I received emails, text messages and phone calls with detailed info about my car and the progress. On top of it everyone I spoke to was friendly, happy and helpful. And they did a good job with my car. I’ve been to a lot of luxury brand dealerships and specialty shops, the was best experience.Services: Auto water leak repair
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October 2023 by Ross Martin
John and Chris were very communicative and able to accommodate my needs quickly. They got me in the next day and fixed my vehicle the day after. The Owner (Alan) even gave me a ride home after I dropped my car off. Would definitely recommend versus dealership service.
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October 2023 by Clare Keating
Revolution Auto was very professional and thorough in diagnosing what my car needed. The services and costs were presented for me to approve or decline.And someone answers the phone….not like the dealerships!All my questions and concerns were addressed during my conversations.I would highly recommend Revolution.Services: General repairs & maintenance
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September 2023 by J. Balanzar
Phenomenal service. I went in for the first time to get a Service A on my Mercedes c300 that was a fraction of the cost than at the dealership. The dashboard on my car was reflecting the wrong service as I verified with the dealership that I bought from. Revolution automotive didn’t charge me extra for the re-programming of the dashboard in the hopes to build a relationship with me. I would strongly recommend this shop for German cars because the people here are super knowledgeable, friendly, and honest people who won’t upcharge you like many shops and dealerships do. This shop really cares about its customers and it’s noticeable through their hard work and reception.
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September 2023 by Wandy Cruz
I'm looking for a long term Audi service shop. Based on the reviews I would like to give Revolution Auto a try and start with giving you 5stars lol. I have a 2012 Audi Q5, right now my "service due" light is on and I am looking to do an oil change. I have checked out a few local shops around the city but not super impressed with any. I could drive an hour out my way for quality service, as I dont like jumping around from shop to shop. Please let me know if I it's OK to come in for an oil change. Looking forward to checking you guys out. Thank you!W.
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August 2023 by Ethelbert Onyeokoro
I was happy that they were able to take care of my Audi without having to wait for a long time appointment with the dealership. The turnaround time was wonderful and the problem with my car was solved in a timely manner. The staff was great, especially Chris. I definitely recommend them to anyone.Services: General repairs & maintenance
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August 2023 by Brandon Blair
Revolution has been the trusted mechanic for family and friends with German vehicles for years. They have not only shown me how great they are with their excellent service but also by being able to show anything and everything that your car may need to be brought up to your or normal standards if you are purchasing a new vehicle.For instance, I purchased a car from a dealership around the area that looked like it was near perfect condition with a great paint job and what looked like a well maintained interior and engine. After bringing it to revolution though they showed me that not only did the car have a whole list of issues but that it was going to need thousands of dollars in repairs to even be brought up to acceptable standards.I personally would highly recommend them to anyone who is looking to keep their car well maintained because not only are going to do a great job, but they’ll be honest with you every step of the way and definitely look after you if your one of their loyal customers.
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August 2023 by Brooke Johnson
Super easy to make an appointment and drop off/pick up after hours. Customer service was extremely friendly, helpful and easy to get ahold of. My car was also cleaned and detailed after the service. Having taken my cars previously to the dealerships I can 100% say this is a better experience BY FAR. And CHEAPER! Definitely will be taking my Mercedes to Revolution Automotive for all future service. Thank you for making this such a great and easy experience for a busy customer.Service: General repairs & maintenance
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August 2023 by Quentin Abraham
Amazing first experience with the Revolution team, especially John and Chris with clear and thorough communication. It goes without saying the mechanics can also match the service level of the customer team.Dropped off my car for a wheel / tire vibration and the outcome is the best balancing I have ever driven with.An easy 5 star and now slotted as go to for my auto needs!Service: Tires
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August 2023 by Jess 米兰 Larsen
I couldn't recommend Revolution more highly! I've only been a car owner for less than a year so I came here to get my first oil change. Both of the mechanics I spoke to on the phone/in person were extremely kind, courteous and professional. The whole experience from scheduling to pickup was smooth and efficient, and I will definitely be returning for all future oil changes.
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July 2023 by William Lawson
I just bought a new-to-me Mercedes and wanted to know if I had made a mistake, so I asked them to check it over (I know, I should have done it first, long story, rare car). They were very comprehensive and gave me a thorough report of their findings, so I now can relax. This was my first MB and the technician Wes came out to the car with me and explained everything in detail. I was able to return to the dealer and they agreed to take care of every little problem Wes & crew had found. Very happy!Services: Auto engine diagnostic
