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September 2023 by Brenda Duarte
Lairs!!!! I went there several times to do my hair, and they always said if I didn’t like the results, I should return the product with a bit on it. Last time I went, I was looking for a brighter brown because I was blond, and they told me I should use the brown 7N color and use another color with a blond shade so it wouldn’t be dark. My hair turned out terribly dark and ruined all my highlights. I went there and requested my refund, and she said I didn’t leave enough product in the bottle. It was about 25%. They had told me to leave a little, at least, because obviously you need the product to have a good result! Well, she literally had the audacity to say my hair was the color I wished for. I didn’t pick them myself; I was advised by them that those colors would work out the way I wanted. and I get it, nothing is ever guaranteed, but the difference was undeniable and ruined my hair, and they have the seven-day return policy, which I never used because even if I didn’t like the results, it wasn’t too crazy for me to come in, but this time was, and they can’t do it?I did not return, and she did not let me speak to the supervisor! I will attach pictures of my hair because it is insane! Very disappointed!
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September 2023 by Nancy O.
Hours on door and website said they were openSundays but doors locked and no one was there
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May 2023 by Kat Skull
Excellent experience! These women were very helpful and my hair came out awesome!
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May 2023 by Kathy Skogseth
Excellent experience! These women were very helpful and my hair came out awesome!
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January 2023 by Karen Shaffer
Koschelle was amazingly helpful and generous with her ideas and suggestions. She was a perfect Sally’s representative!!! Thank you Koschelle and Sally’s!!!
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December 2022 by Kiki W.
Great store with all the supplies I need to do some awesome hair creations. They also have order online for in store pick ups and deliveries as well.
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December 2022 by Michelle Cruz
Overall the store is well organized employees were nice and friendly but also walking around the isle watching customers felt uncomfortable wouldn’t go again some of want to shop not steal
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June 2022 by Charlene E.
I forgot why I hated Sally's beauty supply but when I came here last weekend, I suddenly remembered. This establishment does not cater to black women. I can never come here and find something as simple as braiding hair. We needed emergency crochet needles because my sister was doing a crochet hair style and the needle broke. Of course Sally's did not carry crochet needles, what a surprise...not. Sally's is overpriced and just does not cater to me so I will never make the mistake of stepping into a Sally's Beauty Supply story again.
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February 2022 by stupidbroad
tried coming at 6:15, told they were closed. tried coming at 5:15, told they were closed again.
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October 2021 by Ashley Da Cruz
Says open to 7 and it’s closed at 6
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September 2021 by Jennifer Knowles
I was coloring my hair yellow and the top green to look like a pineapple ? for the Jimmy Buffett concert. I needed to bleach my hair. I’ve never bleached my hair before. The woman working there got me lightning creme and gave me a 40 developer to use with it. And told me to buy processing caps which I did so I mixed everything according to the directions brushed it all over my head put the cap on and within 10 minutes my head was on fire. I had my husband wash it out immediately and when I was done all the long hair for the top of the pineapple wasGone I have a bald spot on top of my head and chemical burns. When I saw my hair stylist what happened she was really upset that the woman told me to get a 40 developer to use with a lightning creme and a processing cap. I’ll never buy anything from them again!!! They are horrible and have NO knowledge of hair products
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August 2021 by Tracy L.
I went in a few days ago and the women at the front whom im assuming is the manager looked annoyed right when I came in. no greeting, nothing. as I have worked in retail before I brushed it off and thought to myself "maybe she isn't having the best day". I soon find out I was wrong. the entire time I spent in that store I felt unwanted like I was being rushed out. I then asked for help from the women and she walked over to me dragging her feet and moaning like she wanted nothing to do with me or her job. I was asking her a product question and she rolled her asked so I asked here what her name was and she said "Alexandra". I kept that name in mind so I could report later to sally beauty customer service just to hear one of her employees working with her call her by the name of " ya ya". I honestly wasn't surprised but truly disappointed. I would recommend never coming here.
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December 2020 by Alicia Moses
Had a great experience with the store manager and I was truly grateful for her help!!
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November 2019 by lisa sheehan
I don't know what happened to Sally's recently, but they have the most unfriendly staff of grouchy uninformed old women. You walk in and there is no one to be seen until a Stern woman walks upfront and just states at you. The old staff used to be great, friendly, personable, helpful.
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August 2019 by Matthew Hamer
Nice selection of pro line-powered beard trimmers and clippers here (not Amazon junk!) at good prices competitive with online.