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October 2023 by harvey firestone
Juan is a rockstar. He came out to the house last Tues, diagnosed my Speed Queen washer belt tensioner issue and actually had the parts in stock! I was very impressed with how nicely his truck was organized and with his knowledge and personality. We will never use a big box store again. See you soon for a new dishwasher.
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August 2023 by Thomas Gillon
We buy all our appliances here. They have great prices and the delivery is always perfect. They have great quality products. Easy parking and wonderful staff.
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August 2023 by rachel parrino-oliveira
Best place around for appliances and having them serviced. Ryan came out more than once. Always so polite patient and accommodating . 10/10 highly recommend
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June 2023 by Ajflo
Great experience ordering a Weber! We visited on a Saturday and they had a few top sellers on display with a large board of others they offer to assemble and deliver. While we were there I overheard a woman explaining she needed assistance with an appliance she previously purchased and they said they’d be at her door within the hour to take a look which shows impressive customer service. They were able to deliver the assembled grill on Monday and take the old one away all included in the grill purchase price. This was a much better experience than purchasing at one of the “big box stores” especially when prices are exactly the same.
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June 2023 by joanne cullen
Got a dw from them and it has never worked correctly. The owner said I was using the wrong detergent then reluctantly came out and said it was clogged. I don’t think it was ever installed correctly. I wouldn’t call them back because the owner was so rude on the phone after paying over $700. it’s now leaking all over the basement. Would not buy from them again . Poor customer service
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November 2022 by Romenty L.
I used them to fix the dryer in my property in MA for my tenants. They are competent, down to earth, quick, efficient, honest and very reasonably priced. Highly highly recommend!
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October 2022 by Kevin H.
Very helpful honest and kind workers. Helped me look up info on current dryer and ultimately decided to replace
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October 2022 by Robert Munroe
Sam's is great.Salesman was low key and very knowledgeable. They delivered as promised.Very easy and fast remove and install.Ryan did an excellent job.Will buy all appliances here in the future.
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May 2022 by Bonnie K.
I called Sams to come out & look at my dryer (I purchased it at Poirier & had them come out & they were absolutely useless). Sam's sent out John, who couldn't be more pleasant and professional. He took the unit apart & fixed the heating element. When he started it up, the dryer got extremely hot, so strongly suggested that I not run the dryer until I got our lint vent cleaned. He recommended dryerventwizards.com out of hingham. I called them & they came out the next day & completely cleaned/repaired our vent & now the dryer runs better than ever! I will be purchasing all my appliances from Sams from now on!
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May 2022 by Stephanie Sweeney
We recently had place my father in a memory care facility and had to furnish the room. My mom was very overwhelmed with the whole move and struggled to decide on the size of the mattress causing her to place an order, cancel, reorder, deliver, change her mind and reorder another size. Through it all the people at Sam’s were understanding, accommodating, and even delivered on a non-delivery day when we were up against a time crunch. They truly went above and beyond and we are so thankful for their help. Customers for life
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May 2022 by Ryan Y.
Sam's is the best. Jon and the team are awesome to work with and make everything super easy. I have bought many appliances over the years. I recommend checking them out!
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April 2022 by Maria G.
Had a great experience working with Jon on an appliance repair. I turned to Yelp since the service charge from the appliance manufacturer would cost $120 before labor and parts, and the first available appointment would've been one week out. I decided to call Sam's and fortunately they were able to schedule an appointment quicker and the trip charge cost a little less than the manufacturer's quote. The communication is great. Jon called us shortly before arrival and was very respectful from start to finish. He had a mask on the entire time and didn't leave any mess for our project. He was clearly experienced and answered our questions. He provided a quote for the repairs and said the quote would be valid for 30 days. Overall, I'm glad to support local business and highly recommend them!
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March 2022 by Alexandra Coleman
KUDOS to Sam's Appliances. Bought a new washing machine. Price matched big box store, no pressure with trying to sell unsolicited warranties,. In out of the store in 10mins. Super timely delivery and instalation. Ended up with a scheduling conflict and they showed up at my door early. Recommend!!
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December 2021 by Rob Colantuoni
Is longtime professional polite and very clean.. Could not have been happier with the service
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December 2021 by Ted Swartz
Friendly and helpful staff. Delivery process is much more customer oriented than box stores. Stores like these used to be in every good sized town before the box stores changed everything and only the really good ones exist to this day. Give them a try.
