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January 2024 by Alex Hannenberg
They are everything that's great about small business. A fabulous experience (personal printer repair) every step of the way. Can't recommend highly enough.
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December 2023 by John Rezek
They are the best.
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June 2022 by Tricia Gunning
Our law office has worked with Town Business Systems since 2015. Every person we have worked with has been professional and courteous. Anytime we need anything they are right on it. I love working with this company!Tricia GunningLaw Offices of Brian J Gunning
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June 2022 by Gracia Skaf
Town Business are the best!!!
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May 2022 by Christine Brandt
I have a copier that I bought from TBS several years ago. Rarely needed service but whenever it did, they were very responsive. Recently, they outdid themselves. Copier died on the weekend, called for help on Monday morning and they sent someone out SAME DAY. to diagnose. Returned on Tuesday with new part and copier was up and running Tuesday afternoon. This is a home office.....so no reason to expect lots of sales! Nevertheless, outstanding customer service; I recommend them highly.
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February 2022 by RON GOVE
I have worked with TBS for many years. I have always found them knowledgeable and supportive with our leased as well as purchased equipment. Their support does not end at the sale - they stay in touch and build a relationship. I would highly recommend working with them for all your copier and supply needs.RonLong's Jewelers
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February 2022 by Derek C
Town Business provides the best support and customer service in Mass. In my five years working with them, they’ve always had my replacement toners delivered quickly, and were able to service my printers and copiers same day. I have the utmost praise for the staff at Town Business and you should use them for any of your printer and copier needs!
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February 2022 by Danny Wahl
Fabulous service. These guys are great.. I live 1.5 hrs away and will always give them my business..
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November 2021 by Barry C.
I brought my HP Laserjet in for a repair. Unfortunately, the driver mechanism was only repairable at a huge cost. Rather than encourage me to fix it, they suggested I scrap the machine and purchase a new one. The technician spent over an hour diagnosing the problem rather than jump to a fix that would not last. And other than the $25 evaluation deposit, they waived the remaining fee. They also provided advice on a good replacement machine. Although I live in Boston, I will make the 40 minute drive out to Town to fix any of my business systems. Thanks Chris!!
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March 2018 by Linda Chase
We just bought our 3rd copy machine. Why? Great pricing not only for the machine but the maintenance contract. The tech that does our service, Chris, outstanding!! You can't ask for a better company. Everyone there is friendly and knowledgeable.
