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November 2023 by Melissa Colon
It shows that these people get minimum wage because they put in minimum effort in helping customers. The female at the front desk, Christina/Kristina, will treat you like a brick wall since she is dealing with her own insecurities. Find good, happy people. She's miserable and shouldn't be the face of your business.
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May 2023 by Matthew Griffin
My home gym closed over a year ago and I used to enjoy working out in the old Medford location. Today I give this location a tried to see if I want to join again. Even know they don't have as much equipment as Medford, this club has what I need for my routine.
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May 2023 by Bjornson Jorgen
Workout world? More like dumpster world. The smell of rusty exercise equipment mixed with badly infected feet is fogging up the air in that place. The manager is also a sleezy car salesman who just wants to take your money. Avoid this place at ALL costs
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May 2023 by Ms. Sharra
They called me at 6:30 am to ask to renew my membership. I haven't been to this gym since 2019.
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May 2023 by Anthony Clarck
Great place to workout, there are plenty of equipment, the staff is always friendly and very helpful.
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February 2023 by Alex Gordias
Beware of Redwood Personal Training. It is the worst experience I've ever had - the main office is unprofessional. At the gym, you'll never get what you promised before signing - no tracking the progress, health checkups, weight checks etc. Your trainer could miss the sessions without prior notice. Redwood managers could respond for weeks to your requests, and it's only possible to cancel the agreement with huge fees.The gym is ok - the main area is quite clean, and the staff is nice and always friendly.
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February 2023 by Amanda Walsh
I would totally join this place because I live one minute away. I can’t join though because the group fitness schedule is awful and this gym does not even attempt to add more classes. If you work regular hours (8-6 Monday-Friday) you will see class options are limited, and that it is not worth paying money for maybe 2-3 classes that you could POTENTIALLY make. I am positive there has been a lot of comments saying people would join if there were actually a good selection of classes. I’ve heard the spin classes that do exist sell out so fast, and that you have to get to the gym really early because there’s no option to sign up for classes like ever single other gym around here. I gave feedback last spring that i would join here if the schedule improved, and was told they received the same feedback from many others. Unfortunately they haven’t acted upon that.
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December 2022 by Alisa Goldstein
The WOW gym itself is great. It's a gem. It's clean, the machines work well, and the staff is very friendly. It's hard to beat.Unfortunately, they're partnered with Redwood, a personal training service which doesn't live up to any part of its name. Beware of working with Milan. He fell upwards, and was "relocated" to another local WOW gym. He manages the district, and manage is a lose term.Calls/texts about the account have not been returned for months, and counting. They do not live up to their contractual obligations. No monthly health check-ins occur, weekly training schedules are not always created, and they include a hidden auto-renewal clause in the contract that's not disclosed unless you ask explicitly. When escalated to Milan, he doesn't return any calls or right the wrongs.The responses stop once you sign the contract and are on the hook for the year.
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November 2022 by Bella mae
WORST GYM EVER! The gym is dirty & smells like sewage & moth balls. The employees are unprofessional and incredibly disrespectful. They don’t even greet you when you walk in or say goodbye. No manners, they leave their equipment broken & dirty. The weights are very old and I rather workout in a garage. Don’t go here because it’s a joke
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November 2022 by Krystal Ortiz
Very false advertisement!! Every WOW near me says they provide daycare and CPR certified workers. I’ve called 3 and they saying that it’s not available right now Amy’s they have no idea when it will be.
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September 2022 by Rita Repuzynsky
I love this gym...management does an excellent job in keeping a well equipped and clean facility. I also signed up with Redwood at this facility as well (for personal trainer) which has helped me tremendously in achieving my goal. A big "Thank You" to Milan andEddie....my trainers !
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September 2022 by Cameron Handy
Workout World has terrible system of how they manage your membership. Cancellation doesn't go through correctly and can cause you to be fighting a case to pay a membership you haven't used for years, while sneakily billing under planet fitness membership name. I would highly advise against this club.
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September 2022 by Karen Wise
Mylan is an outstanding personal trainer and is extremely knowledgeable and intuitive. He clearly understood my needs and I am fortunate to have him as a personal trainer.
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June 2022 by Aline Pessôa
Go there and talk to Milan from Redwood. He is the most motivational person you will ever meet!! Redwood team is nice and professional, I really recommend it!
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May 2022 by Erica Vasta
Beware!! Signed up, tried ONCE and disliked. Did a ”training” session with Mylo. In quotes because not sure it can be considered a work if I didn’t even break a sweat. My credit card ended up being charged an obscene $449 for less than one hour worth and they refuse to refund.
