Budget Car Rental offers outstanding customer service and great rental options. Customers frequently praise the friendly and efficient staff, who go above and beyond to assist with rentals and provide helpful recommendations. Many have noted the competitive pricing, often finding better deals compared to other rental services. The location is convenient, especially for those arriving by ferry, and is situated near popular attractions like the flying horses carousel. Renters have had positive experiences with various vehicles, including new electric cars like Teslas and Toyota SUVs, which are suitable for local terrain. The drop-off process is smooth, with staff readily available to assist. Although some customers mentioned cleanliness issues in the bathroom, the overall service quality and professionalism of the staff stand out. Many agree they will return to Budget Car Rental for future needs, appreciating the supportive environment and seamless rental experience.
Best car rental experience ever...Henry said everything would be ready when we arrived, and it was...Will definitely use them again!!
August 2025
Absolutely incredible experience renting a vehicle on the island! Henry is THE MAN and took good care of me at both pickup and return. Will absolutely use the same rental car company next time I am out here. Thanks, Henry!
July 2025
I experienced very good customer service at the Oaks Bluff location. Mark, Henry, and Anna were polite, friendly, very efficient and helpful. We enjoyed our jeep for the day and recommend this is the best way to explore the island. Thank you to the team at Budget Car Rental!
