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September 2023 by Apria Brown
A rather disappointing experience after dealing with Mike and his son. I needed a wheel on the island and was told by the young Mike to go ahead and order them myself reluctantly after he held my wheel for over a couple weeks without ever ordering a tire. Upon receiving my new tires I then waited another week to get “fit” into the schedule to put them on. I was overcharged just to put wheels on which ok that happens frequently on the island, however as soon as exiting the ferry to go home I had a flat and another within 48 hours of the service being done. I would of rather been told they could not service me than to have over spent, received poor service and still had to pay to have the work redone. I won’t be back, even for gas, please choose another local business on the island to support for your auto needs.
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August 2023 by Michael Bettencourt
Great people with nice attitude.
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April 2023 by Weston S.
I struggled to find a mechanic to service my truck, I have a 2018 Tacoma. Debettencourts got me in for my service right away and even took care of my license plate bulb which was out. Honest , fast , and reasonable with prices. Recently I had my 55k service ( oil change and inspection ) I also inquired about my wiper blade as it was on its way out. Mike had a pair exact fit for my truck and replaced them both ( I want to say it was like $40 ) Highly recommend this shop for all your car needs, the gas station sells propane and we always get it from there for the convenience. Total I think it was about an hour I waited ( comfortably inside their waiting area at the gas station ) They pulled my truck right over and had me ready to roll back to work. Not only that but the day prior to my appointment I realized I had a nail in my tire , causing a slow leak it seemed to elude me for days till I saw it, Mike was able plug it for me , and it was cheaper than the alternative. Typical island family and busines, Great people. 4.999/5 Stars ( everyone can improve somewhere but I'm not sure where these guys can improve haha maybe a bigger facility so they can accommodate more customers! ) Keep up the awesome work, I'll returning for any and all my vehicle troubles.
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November 2022 by Eryn Gossner
Actually the worst car repair I’ve gotten. Way overpriced and my car came back with more problems than it had when I brought it in. Also the mechanic forgot about the car for a week.
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September 2022 by Kevin Varney
Great experience. Mike is the best.
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November 2021 by Jane Stewart
DeBettencourt’s is wonderful, always accommodating, their work is excellent,and great to deal with. We’re lucky to have them !
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September 2021 by Zef Lumezi
Very nice service and fast.
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September 2021 by Daniel M.
I am on vacation in Edgartown and my truck would not start. Triple AAA came out to try and jumpstart but did not work. They gave me 3 names. Drove around after being told by 2 places it would take 2 weeks. Stopped by Debettencourt and spoke with the owner, Michael. He asked me how long we were gonna be here and said it would take him 2 to 3 days but he thought it was the starter. He called me back the same day and said car was fixed. It was the starter and he felt bad that we were on vacation. Awesome place and the bill was lower than I thought. Great place. So nice. Honest. Highly recommend.
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July 2021 by Sandra F.
It is nearly impossible to find a mechanic on the island during high season. When we had a problem with our brakes the owner just agreed to look at our car and diagnose the problem. When he realized that a bolt had come loose he agreed to fix it on the spot despite the fact that his yard had many many cars waiting. We are definitely indebted to the owner. What a great guy!
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July 2021 by Daniel Buch
Blew a tire on the way to MV. Ordered the new tires and got me in pretty quickly. Replacements we’re done well and price was consistent with mainland. Hopefully don’t need to come back anytime soon, but wouldn’t hesitate if I did have to…
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September 2020 by Robert Donahue
Wonderful experience. Had a battery issue. Solved on a Friday of a Holiday weekend - fast, well done, fair price and just so polite. Highly recommended.
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May 2020 by Joshua jones
Waited Three weeks to bring my car in to get checked out by Mike. they replace something that is completely out of the story of needing to be repaired and denied to go any further on a belt/pulley job. charged me over 200$ in parts that didn't need to be bought and removed at all. I'm confused I don't think I will be bring my vehicle back. Now I have no transportation to work as I was planning gotta bite your lip sometimes in life though ?
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March 2020 by Savage Savage
Old timey PERFECT gas station. Store. ...
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February 2020 by Mike Perry
Buy all my gas here for 40 years1
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November 2019 by Tony Bosselait
Mike and crew do an outstanding job. We have taken our cars there for years and had professional - done right - work in a caring, friendly island manner happen every time. Our old Exploders would have gone to the crusher long ago without their TLC.